Toyota of Rockwall
Rockwall, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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My rep was friendly and attentive. I made an appointment for an oil change and I was there a little over an hour and half. I feel like this is a bit excessive when I made an appointmen I made an appointment for an oil change and I was there a little over an hour and half. I feel like this is a bit excessive when I made an appointment for an express service. More
I was pleased with my service writer Kevin was very professional in finding out what I needed to be done on my car. Also this the technician that worked on my vehicle did a thorough job. Thank you professional in finding out what I needed to be done on my car. Also this the technician that worked on my vehicle did a thorough job. Thank you More
Overall, I had a great experience with the dealership. Russell is nice and helpful salesman. I bought a car there, although, I believed I could’ve gotten a better deal. Wish other dealerships were more at Russell is nice and helpful salesman. I bought a car there, although, I believed I could’ve gotten a better deal. Wish other dealerships were more attentive to their customers. More
Montreal went out of his way to make sure we were satisfied. He found the vehicle we were looking for at another dealership and got for us at the price we wanted to pay. He was very professional and satisfied. He found the vehicle we were looking for at another dealership and got for us at the price we wanted to pay. He was very professional and knowledgeable. We would gladly purchase from him again. More
Sam was keeping me updated on all the progress with my car. Waiting for the parts takes forever but once the parts are received the work in my car is faster. car. Waiting for the parts takes forever but once the parts are received the work in my car is faster. More
The best dealer in all of Hunt County since he was the one who gave me the best price and the best interest rate one who gave me the best price and the best interest rate More
Courteous. Reliable. Polite. Would go there again based on this experience. Would recommend to Others Reliable. Polite. Would go there again based on this experience. Would recommend to Others More
They kept changing the date and the price for service, and they ran my credit wrong, the “fix” was to run it again. and they ran my credit wrong, the “fix” was to run it again. More
There was a mixup in communication and I received an estimate that was incorrect. I left my car an extra day and told them I would be there to pick it up and asked if it would be ready. I was assured it estimate that was incorrect. I left my car an extra day and told them I would be there to pick it up and asked if it would be ready. I was assured it was. When I arrived, it was not. And some of the recall work had not been completed. I was given the option of: waiting 30 minutes for the shuttle to get home (after I had already been there 30 minutes), calling an Uber (that I would have to pay for) or take my car home and bring it back. I would have expected a better option since it was their error. I ended up taking my car home since I had a deadline to meet. More
Service was not good. The explanation I got was dum makes no sense. I called to speak to a manager left a voicemail because he or she was away from her desk in that momen The explanation I got was dum makes no sense. I called to speak to a manager left a voicemail because he or she was away from her desk in that moment. No one took the time to call and see why. More