Toyota of Santa Barbara

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Odwyer

My Review of Toyota of Santa Barbara:
The staff at Toyota of Santa Barbara were very friendly and warm. While David and I were filling out paperwork for the used truck I purchased. They got some pizza from Costco and offered me some. Pizza AND a truck? Awesome. The test drive went well and the experience overall was honest and up-front. The prices for the vehicles seemed a little high, but I suppose that is the way it goes in Santa Barbara.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David O'Dwyer

My Review of Toyota of Santa Barbara:
Toyota of Santa Barbara is truly a great dealer to buy your car from! The friendliness of the staff and the service is absolutely perfect! I just bought a new truck from them! Also David O'Dwyer was my salesman, and i gotta say he is the man! He got me the truck I wanted with even more options that I have asked for! They called me to see how things are going many times in the past week! They really do care about their customers!
Way to go Toyota SB!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David O'Dwyer

My Review of Toyota of Santa Barbara:
I Purchased a white 2010 Scion xB from David O'Dwyer. The car was in perfect condition and was freshly washed when I picked it up. David was able to put me in the exact vehicle I wanted and was able to give me a competitive price. I was treated with the upmost professionalism and courtesy. I will be buying my next vehicle from Toyota of Santa Barbara.

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Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: kurt dohy and kristy flanigan

My Review of Toyota of Santa Barbara:
I got an interior repair and car was returned to me full of ash from local fire. the window had been left open over night. the service guy rubbed the ash into the cream leather interior and tried to send me home. when I complained, management at the dealer where quick to become defensive and claim they had done nothing wrong. no apology!

I had to take my car to get an interior cleaning somewhere else.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Haas

My Review of Toyota of Santa Barbara:
Toyota of Santa Barbara, Matt Haas specifically, but all employees, has consistently given me excellent service. He always calls, explains, and gives me the best price (applies specials, etc). Like most people, I hate car "issues", and they are kept to a minimum here.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Hai Le

My Review of Toyota of Santa Barbara:
I had to get some covers for my car seats and i went so that i could get help putting them on, Hai Le was very helpful, he helped me put the seat covers on. He has always been very helpul when we bought the car he helped us out. All employees at this dealer are very friendly and helpful they will always help you with whatever you need help with and with any questions you have.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe, Frank, Wes, Conrad, Adam

My Review of Toyota of Santa Barbara:
I went into Toyota Santa Barbara with a clear intention of what I wanted, a 2009 Toyota Yaris, the out-of-the door price, monthly payment, interest rate, and trade-in amount for my Camry. Within a day and a half we had reached a deal! Joe was honest, sweet, and informative, he made us feel relaxed and comfortable, no pressure. Frank was determined to find a win/win that worked for all of us. He listened to what my desires and needs were and made it happen. Wes was funny, willing to stay beyond hours to meet our deadline, and efficient in closing the deal. Conrad was warm and welcoming, very thorough in making sure we understood how everything worked on the car. He made us feel very taken care of. Adam was clear, efficient, and honest, letting us know exactly what we needed or not regarding gap insurance. I am grateful to Toyota of Santa Barbara for making buying our car an extremely easy and pleasant experience. Thanks for the excellent service!

In gratitude, Erin and Moizee’

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Conrad, Zegory, Hector, Adam, Wes

My Review of Toyota of Santa Barbara:
Toyota of Santa Barbara has the new school winning attitude: Totally honest & up-front staff, no gimmicks, honest about inventory and quotes, flexibility, internet savvy, and the best price for literally hundreds of miles. I negotiated a price over the phone and through email and within 36 hours of first contact I owned the truck. Go the extra mile if you have to, it's worth it!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sid Bailey

My Review of Toyota of Santa Barbara:
I walked into SB Toyota and walked out with the 2009 Prius Touring of my choice. (I had previously bought 2 Priuses there; one was destroyed in the Tea Fire, along with my home.) Sid's service was excellent; he gave us a good discount because we were fire victims; and the whole experience was entirely positive. I have worked with this dealership for many years, service all of my Toyotas there, and give them the highest marks. Sid in particular is a pleasure to deal with; no high pressure, instead interesting conversation (much having nothing to do with cars), and first-rate results.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: CONRAD BROOKS

My Review of Toyota of Santa Barbara:
AFTER GOING TO THREE DIFFERENT DEALERSHIPS I WAS READY TO GIVE UP. I HAVE REALLY BAD CREDIT AND IT ALL JUST SEEMED LIKE A FINANCAIL SCAM. TOYOTA WAS GOING TO BE MY LAST STOP AND IM SO GLAD I WENT. I TALKED TO CONRAD AND HE EXPLAINED THEIR FINANCE SYSTEM AND ABOUT THE LOW RATES, IT REALLY HELPED ALOT. NOW ALL I NEED TO DO IS DESIDE BETWEEN A PRIUS OR A HYBRID CAMERY AND COMING BACK TO PURCHASE ONE.

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