Toyota of Santa Barbara

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Conrad Brooks

My Review of Toyota of Santa Barbara:
I had a wonderful experience at Toyota of Santa Barbara because of my salesperson, Conrad Brooks. I went to the dealership a few times before I purchased my car and each time I was promptly greeted by Conrad Brooks with enthusiasm and a sincere smile. I had many questions throughout my purchase and he demonstrated a thorough knowledge of the vehicle along with the financing. This was my first new car purchase and Conrad really put my mind at ease and never once put any pressure on me to buy. Conrad demonstrated exceptional customer service and followthrough. I am so happy with my new car! Thank you Conrad for the great service!

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: SEAN

My Review of Toyota of Santa Barbara:
My lease was up for the Sienna I have been driving for the last 3 years and so I found myself "car shopping again." Needless to say, not too many people enjoy this process. It is due in part to the overwhelming choices one has to make, coupled with the often pressured attempts by under informed yet overly zealous salesman.
I experienced this at all of the 8 different dealerships I went to, that is, with the exception of Toyota of Santa Barbara. There I was introduced to Sean who, while fairly new at the game, was very professional without being too gung-ho about it all. He knew much about the cars we were looking at, but not everything. What made the difference for me though, was that he was upfront about it as opposed to trying to bluff his way through it. He gained my trust in doing so. While I ended up not getting another Toyota this time around, I would like to express my gratitude to Sean for all his help and recommend him to anyone who is looking for a genuine salesman (and I mean that in a good way) and an enjoyable car buying experience.
Cindy Hann
Santa Barbara

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Thomas

My Review of Toyota of Santa Barbara:
I liked that there wasn't any pressure to buy. Chris was great to deal with. He matched another dealer's price and then continued to give consistent and honest service. I would definately buy from him again. The experience was quick and painless.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Thomas, Wes.

My Review of Toyota of Santa Barbara:
Thank you Toyota of Santa Barbara! Salesman Chris Thomas, who is also the internet manager, and the rest of the staff treated us very well during the purchase of our new car. They were respectful, patient, and straightforward. At first we attempted to work with our hometown dealer, however one of the comments made on Dealerrater proved to be very true. After returning home disappointed from our hometown dealer, we decided to call Toyota of Santa Barbara due to information we had found on their excellent website. The deal we made on the phone was substantially better than the other dealer, and the treatment we received resulted in a very pleasant experience. I recommend Chris Thomas and Toyota of Santa Barbara without reservation!

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Sid Bailey

My Review of Toyota of Santa Barbara:
I preferred Toyota of Santa Barbara because the sales staff doesn't creep me out like other dealers and no pressure, held off on throwing obnoxious "sign here, here here..." forms in my face , cool people. Sid provided excellent service, patience, spent a lot of time working with me on the purchase, follow up service, he's a cool dude. I like my car, she rocks. I just need to give her a name now... hmmmm, maybe Madam Speed.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: zegory

My Review of Toyota of Santa Barbara:
Dealing with Zegory Was such a pleasure, he made me feel comfortable in everyway, no preassure. This dealership was fair and up front with everything. I would highly recommend this dealership to all of my famliy and friends.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: zegory

My Review of Toyota of Santa Barbara:
My husband and I came in to compare the Tundra to the Tacoma as we have a 16 year old daughter involved in equestrian activities. Zegory detailed out each vehicle and helped us decide which features were best appropriate for our needs. He was respectful of our needs and pricepoint. I have been in sales for over 10yrs and it was nice to see a sales person that actually listened. We have not made a decison at this point but if we do decide on Toyota we will undoubtedly purchase from your dealership.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Zegory Clincy

My Review of Toyota of Santa Barbara:
Mr. Clincy’s exceptional knowledgeable of Toyota was quite satisfying and reassuring I had come to the right dealership and salesman. I most valued and appreciated him going the extra mile to help me find something that best fulfilled my needs not only as a business woman but as a mother. I have and will continue to recommended Mr. Clincy to my colleagues and friends.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Zegory

My Review of Toyota of Santa Barbara:
Never once did I feel like vultures were ready to pounce on me! Zegory was friendly, knowledgable and not at all pushy. This is my 3rd new Toyota purchase and my experience there was the best yet!

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Hai Lee, Chris Thomas, Dan Goetz, Wes

My Review of Toyota of Santa Barbara:
This was a first class car-buying experience. Everyone I dealt with from Chris Thomas all the way through Hai Lee were helfpul, reasonable, low-pressure, and fair. It was a lot different experience than I would expect from a dealership. And I have to say I especially enjoyed Hai Lee's extra attention. He made you feel valued and appreciated.

Was this review helpful to you? Yes | No