Reason for Visit: Sales
I recommend this dealer: Yes
Employee(s) Dealt With: SEAN
My Review of Toyota of Santa Barbara:
My lease was up for the Sienna I have been driving for the last 3 years and so I found myself "car shopping again." Needless to say, not too many people enjoy this process. It is due in part to the overwhelming choices one has to make, coupled with the often pressured attempts by under informed yet overly zealous salesman.
I experienced this at all of the 8 different dealerships I went to, that is, with the exception of Toyota of Santa Barbara. There I was introduced to Sean who, while fairly new at the game, was very professional without being too gung-ho about it all. He knew much about the cars we were looking at, but not everything. What made the difference for me though, was that he was upfront about it as opposed to trying to bluff his way through it. He gained my trust in doing so. While I ended up not getting another Toyota this time around, I would like to express my gratitude to Sean for all his help and recommend him to anyone who is looking for a genuine salesman (and I mean that in a good way) and an enjoyable car buying experience.
Cindy Hann
Santa Barbara
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