Toyota of Scranton - Service Center

Toyota of Scranton responded

Dear ELONDO54, Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear that Kacie has provided you with exceptional service and that you find our dealership clean and comfortable. At Toyota of Scranton, we strive to create an outstanding customer experience, and it's wonderful to know that we're meeting your expectations. We truly value your business and appreciate your kind words about our team and facilities. If there's anything specific you'd like to share about your experience or if there's anything else we can do to enhance your satisfaction, please feel free to let us know. Your feedback is invaluable to us as we continuously work to improve and provide the best service possible. We look forward to serving you again in the future and appreciate your loyalty to Toyota of Scranton. Best Regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

SHERIDERIGGI, Thank you for taking the time to share your experience with us at Toyota of Scranton! We're thrilled to hear that our team provided you with exceptional customer service. Our goal is to make every visit enjoyable and stress-free. We appreciate your business and look forward to serving you again in the future. Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Thank you, Stephen! We're thrilled to hear that you had an amazing experience with our customer service. We appreciate your kind words and are delighted to know that our staff across all departments made a positive impression. Your encouragement means a lot to us, and we'll continue striving to provide excellent service. If you ever have more feedback or need assistance in the future, feel free to reach out. Thanks again for choosing Toyota of Scranton! Many thanks, The Toyota of Scranton Team

Toyota of Scranton responded

Dear Alanna Sarti, Thank you so much for taking the time to share your positive experience with Toyota of Scranton. We are thrilled to hear that you found our dealership to be comfortable, pressure-free, and welcoming. Providing a seamless and enjoyable experience for our customers is a top priority for us. It's fantastic to know that you felt at ease and found our team easy to deal with. We truly appreciate your decision to make the 2-hour drive to choose Toyota of Scranton over other closer dealerships. Your satisfaction is our greatest reward, and we're grateful for the opportunity to serve you. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We look forward to being of service to you in the future, and thank you again for choosing Toyota of Scranton. Best regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

dogdazey2, Thank you for taking the time to share your positive experience with Toyota of Scranton! We're honored to be your trusted choice. Drive safely! Regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear MARYJODEVEREAUX, Thank you for your succinct and powerful testimonial! We're thrilled to know that your experience with us has left you with a positive impression. Your straightforward endorsement speaks volumes, and we truly appreciate your time in sharing your thoughts. If there's ever anything more you'd like to share or any specific aspect of your experience that stood out, feel free to let us know. We're here to ensure our customers have exceptional experiences from start to finish. We're grateful for your support and hope to have the pleasure of serving you again in the future. Best regards, Toyota of Scranton Service Team

Toyota of Scranton responded

KENLIZB, Thank you so much for taking the time to share your positive experience at Toyota of Scranton! We're delighted to hear that Abe provided you with excellent service and made your truck-buying experience enjoyable. Our team takes pride in being knowledgeable and ensuring that our customers feel comfortable throughout the process. It's fantastic to know that Abe's approach was not only informative but also pressure-free. We understand the significance of making such an important decision, and we strive to create an environment where our customers can make choices that suit their needs and preferences. We truly appreciate your kind words and your trust in Toyota of Scranton. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again and hope you enjoy every moment with your new truck! Best regards, Toyota of Scranton Sales Team

Toyota of Scranton responded

Dear ALESHADENNIS1999, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you received your vehicle promptly and that Jordan provided you with a smooth and easy buying process. Our team at Toyota of Scranton strives to deliver excellent service, and it's always rewarding to know when we've met or exceeded our customers' expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in us and hope you enjoy your new vehicle! Safe travels, and we look forward to serving you again in the future. Best regards, The Toyota of Scranton Sales Team

Toyota of Scranton responded

JOEYCIUCCIO, Thank you for the fantastic review! We're overjoyed to learn that you had a five-star experience with our sales team at Toyota of Scranton. Your satisfaction is our priority, and we're grateful for the opportunity to earn your trust. If you have any friends or family looking for a great dealership, we'd love the chance to impress them too. Thank you for choosing us. Warm regards, Toyota of Scranton Sales Team

Toyota of Scranton responded

MVROOM209, Thank you for taking the time to share your feedback with us. We're pleased to hear that you had a positive experience with Ian, our salesman. We appreciate your kind words about his service. We apologize for any inconvenience caused by the condition of the windows and outside mirrors of your new car. Your feedback is valuable to us, and we take it seriously. We will address this matter with our team to ensure that we maintain the highest standards of cleanliness in our vehicles. If you have any further concerns or if there's anything else we can do to enhance your satisfaction, please don't hesitate to contact us directly. We appreciate your business and look forward to serving you in the future. Thank you for choosing Toyota of Scranton. Best regards, Sales Team Toyota of Scranton