Back

Lustine Toyota - Service Center

Woodbridge, VA

4.5
816 Reviews

816 Reviews of Lustine Toyota - Service Center

Sort by
March 18, 2019

Excellent job! I keep bringing my 4Runner to Alexandria TOYOTA since I bought it on 2010, now my car has more than 200K miles and runs beautiful!!! Alexander Garci More

by jose7nba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Mar 18, 2019 -

Toyota of Woodbridge responded

Thank you for the terrific feedback for Alexander! We're so happy that you can depend on our team to offer an amazing experience. Thank you for choosing Lustine Toyota!

March 18, 2019

Great Customer Service Had a little issue come up when picking up my car at the service but it was handled right away! Everyone was helpful and made sure their customer was More

by Nawaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Isaiah Zegeye
Mar 18, 2019 -

Toyota of Woodbridge responded

We really appreciate this terrific feedback! Thank you trusting our team here at Lustine Toyota to offer a helpful and professional experience!

March 17, 2019

False alarm We thought we had an issue with a motor in the console but after driving the Highlander to the dealership the whining noise stopped. However, our serv More

by Kburow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Mar 18, 2019 -

Toyota of Woodbridge responded

We're happy to hear that our team offered a helpful and professional experience. If you ever need further assistance, or if you have questions for our team, please reach out to us at Lustine Toyota!

March 15, 2019

Wonderful The services was awesome I have a great experience they helped me with all the problem and questions I had I would recommend this dealer without doub More

by Jhorman016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Dunbar
Mar 18, 2019 -

Toyota of Woodbridge responded

This is great to hear, thank you for taking the time to let us know about your great experience. We hope you will reach out if we can ever be of further assistance here at Lustine Toyota!

March 15, 2019

State inspection. Great service. Very easy check in and nice waiting area. No problems with the visit. I have bought my last six cars from Lustines and have never had a More

by fjhilbrandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Mar 15, 2019 -

Toyota of Woodbridge responded

Thank you for letting us know about your great experience with our service team! Please reach out if we can ever be of further assistance here at Lustine Toyota!

March 14, 2019

Provided the most customer value Simon helped me with my visit and made sure to listen to my requests so that I had full control over the process. I will recommend their service to fa More

by Yota1868
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon
Mar 15, 2019 -

Toyota of Woodbridge responded

We will make sure that Simon knows how much you appreciated his help! Thank you for the recommendation and please let us know if we can ever be of further assistance!

March 14, 2019

Quick & easy My mechanic told me information that I wasn't previously told about the miles in between oil changes because of my car model. He also gave me the info More

by Dmann1471
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Mar 15, 2019 -

Toyota of Woodbridge responded

We're happy to hear that our team offered a knowledgeable and professional service experience! Please reach out if you ever have additional questions as we are happy to help!

March 13, 2019

It was recall service but Vic D. and the team made it easy This was for recall work on the airbags. Normally that can be a pain in the neck as many people need the work, available times are limited, and its e More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Dunbar
Mar 14, 2019 -

Toyota of Woodbridge responded

Thank you for taking the time to let us know about your experience, Pete. We're happy that Vic and our service team helped to reduce the stress of the recall. Thank you for the terrific rating, and please let us know if we can ever be of assistance in the future!

March 13, 2019

Excellent Dealership It's still a couple of years down the road. But I'm pretty sure this is where I'll buy my car too. Whether it's new or used. More

by Julien Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lumpkin
Mar 14, 2019 -

Toyota of Woodbridge responded

This is great to hear, Julien! We can't wait to help you find your next car but until then, please reach out if you ever have questions for our team! We are always happy to help here at Lustine Toyota!

March 12, 2019

Excellant Chrissy Cokinos has always given me great service advise. I feel I can trust her with getting the needed service done. The service center always doe More

by quilling guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Mar 12, 2019 -

Toyota of Woodbridge responded

Thanks for the wonderful review! We appreciate your business and will make sure Chrissy knows about your kind feedback!

...
57
...