I have purchased cars in 8 different states and overseas. Ms. Alexa Syverson, Mr. Mansfield, Mr. Blomstrom, and the team at Black Hills Toyota are the car sales team at the best dealership I have ever had the pleasure of doing business with. True Stroy. I am in the military and I was on a change of assignment trip with my family from California to Virginia traveling through the Black Hills when our car's transmission died. It was 1600 on a Saturday along I-90 somewhere East of Rapid City. Kids screaming, it's 95 F outside, and I need to get to the East Coast. What do you do if you are in a state that stops selling cars at 1700 and no business is done on Sundays? I called other dealerships in town and the salesmen were complete jerks. I decided to call Toyota and by the grace of God, Alexa answered the phone and she understood the seriousness of the situation and the problem I was having. She worked overtime and kept the team at Toyota at the dealership until 1900, two hours past closing time to get me into a new Truck at a very fair price and trade. At no point during this time did I feel I was being taken advantage of while I was in need and vulnerable. I have never previously owned a Toyota, but now, I absolutely love the 2015 Tundra truck I am in and I will continue to sing Toyota praises for what they did for me and my family. They are a class A act all the way and I would be happy to repeat business with them, although under calmer, and more serene circumstances! My sincerest thanks to Alexa, Jerry, and Joe!!!!
I Recommend This Dealer:
Sales Team 2, Jerry Mansfield, Joe Blomstrom
Did you find this review helpful?