My Review Of Toyota on Nicholasville:
Dear Sir/Madam, my fiancee and I purchased a 2013 Toyota Tundra from Bobby Lane (Toyota on Nicholasville). Approximately one year previous, we had purchased a 2011 Prius from this dealer. The primary reason that we purchased the Tundra from this dealer is because they had dealt honestly on the Prius AND provided exceptional service for this car. I came to know Bobby Lane while having the Prius serviced. Turns out that our previous salesperson no longer worked for the dealership. Nonetheless, when we decided to acquire another new vehicle, I contacted Bobby Lane. We worked him quite well throughout the process of viewing and driving a multitude of vehicles. In addition, he ended up trading us out of a relatively new vehicle that we no longer desired to own. I unequivocally assure you, if it were not for the efforts of Mr. Lane, we would not have closed the deal for the Tundra. Mr. Lane is a gregarious, kind gentleman. He could not have been more vested in our deal. Personal integrity is what I would call it (this is a car dealership!). In addition, we had the same F&I fellow as with the Prius (I have temporarily forgotten his name, unfortunately), and his kindness and professionalism is without fault. We love the car washes that Toyota on Nicholasville provide. The car washes, a year of pleasant service for the Prius, and feeling comfortable with Mr. Lane, are the reasons for us coming to trust and feel comfortable with this dealership. Bobby Lane is an asset to this dealership. The quality of service has been without complaint. At times, they even give us a box of Girl Scout cookies! A new car, free car washes AND Girl Scout cookies! My fiancee and I both feel secure in knowing that Bobby Lane is there to cover bases for us (and our vehicles). We are more than satisfied with the service that we have received this past year. The "Why" I am rating this dealership? The new car department asked us to provide this review, to which I am glad to do so. So far, in my familiarity with this dealership, they have conducted themselves in a pleasant and exemplary manner. Tactfully, that is a significant statement in regard to a car dealership. If you have any additional questions, I am available at either my e-mail address or my phone number of (859) 494-6214.
Kevin Katlic & Anne Meeks
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