Bobby Lane and the Toyota on Nicholasville staff has been great! His experiences has exceed my expectation. If there was someone I would recommend to this dealership I will recommend them to see Bobby Lane.

Was this review helpful to you?    Yes | No Thank you

My husband and I were out "shopping" for an Toyota Avalon 2 weeks ago. When Bobby came out and introduced himself, I informed him that we were only "shopping" not "purchasing". I must say, Bobby was not like your typical salesperson. He smiled handed us his card, pointed us to the 2013 Avalons and then proceeded to show us the 5 signs to look for when you are considering purchasing a vehicle. We had no idea. Once he started talking and showing us all these things to look for, to be quiet honest, I didn't want him to leave, much unlike me since I don't care for sales people anyway. He spent much time with my husband and I - and before I knew it the next day we were driving a 2013 Avalon home. (She's a beauty)

I will recommend Bobby to everyone I know. His kindness, energy, knowledge, but most of all his honesty goes beyond words. My husband, mom and I have been blessed to not only to have met Bobby but to have made friends with one of the most wonderful Sales Consultants of Toyota on Nicholasville. We thank you, Bobby for serving us and selling us a beautiful automobile. You're the best!

Sincerely,

Judy and Billy Judd

Was this review helpful to you?    Yes | No Thank you

Dear Sir/Madam, my fiancee and I purchased a 2013 Toyota Tundra from Bobby Lane (Toyota on Nicholasville). Approximately one year previous, we had purchased a 2011 Prius from this dealer. The primary reason that we purchased the Tundra from this dealer is because they had dealt honestly on the Prius AND provided exceptional service for this car. I came to know Bobby Lane while having the Prius serviced. Turns out that our previous salesperson no longer worked for the dealership. Nonetheless, when we decided to acquire another new vehicle, I contacted Bobby Lane. We worked him quite well throughout the process of viewing and driving a multitude of vehicles. In addition, he ended up trading us out of a relatively new vehicle that we no longer desired to own. I unequivocally assure you, if it were not for the efforts of Mr. Lane, we would not have closed the deal for the Tundra. Mr. Lane is a gregarious, kind gentleman. He could not have been more vested in our deal. Personal integrity is what I would call it (this is a car dealership!). In addition, we had the same F&I fellow as with the Prius (I have temporarily forgotten his name, unfortunately), and his kindness and professionalism is without fault. We love the car washes that Toyota on Nicholasville provide. The car washes, a year of pleasant service for the Prius, and feeling comfortable with Mr. Lane, are the reasons for us coming to trust and feel comfortable with this dealership. Bobby Lane is an asset to this dealership. The quality of service has been without complaint. At times, they even give us a box of Girl Scout cookies! A new car, free car washes AND Girl Scout cookies! My fiancee and I both feel secure in knowing that Bobby Lane is there to cover bases for us (and our vehicles). We are more than satisfied with the service that we have received this past year. The "Why" I am rating this dealership? The new car department asked us to provide this review, to which I am glad to do so. So far, in my familiarity with this dealership, they have conducted themselves in a pleasant and exemplary manner. Tactfully, that is a significant statement in regard to a car dealership. If you have any additional questions, I am available at either my e-mail address or my phone number of (859) 494-6214.

Kindest regards,
Kevin Katlic & Anne Meeks

Was this review helpful to you?    Yes | No Thank you

Bobby was the best. He really listened to what I wanted. And went out of his way to be helpful. I will recommend Bobby to anyone interested in a new car.

Was this review helpful to you?    Yes | No Thank you

By far, the best experience we have ever had. We walked out of the dealership feeling like we had been with family not sales people. It was AWESOME!!!!!!!

Was this review helpful to you?    Yes | No Thank you

Had a nice sales experience with Donny (the salesman) and Will the finance guy on our new Camry hybrid. Actually, it was the most pleasant experience buying a car we've ever had, and we've had several over the last 20 years. Toyota on Nicholasville also throws in free car washes for as long as you own the car...a nice benny.

Was this review helpful to you?    Yes | No Thank you

I was SO impressed with everyone I worked with while going through the process of purchasing my new car! Ammar was extremely helping in picking out the perfect car for me. He helped me to stay within my budget and did not push for me to exceed my price-range. As a recent college grad, I was nervous to buy my first car but Ammar made the process so much easier. Working with Will during the final parts of the process was great as well. Once again, he did not try to push me to add any extras that would increase my payments beyond my budget, but instead helped me choose a practical plan that would fit my budget. I was very pleased with the service I received.

Was this review helpful to you?    Yes | No Thank you

My experience with this dealership was very, very good. Bobby Lane, the salesman, was wonderful in helping my son and I get the best deal on the car that I needed. I was not pressured to buy a vehicle!! I felt very comfortable in dealing with Bobby Lane and will definately refer him to my family and friends. He made purchasing a new car less stressful and for that I THANK YOU!!!

Was this review helpful to you?    Yes | No Thank you

Bobby was so helpful and so efficient. He is so enthusiastic & carefully picked out a car that best suits be and managed to work with me as far as my budget for the car was concerned. If I were to buy another car, I would like him to be my sales person again. He is very personable.

Was this review helpful to you?    Yes | No Thank you

Classic bait and switch. Confirmed The a price as good until it was time to do financing, then informed us the advertised sale price for active-duty military families only. My wife and I are in our early fifties and couldn't look less military if we tried. We felt manipulated and ill-used. We will NOT go back there again.

Was this review helpful to you?    Yes | No Thank you