Tracy Honda

Phillip Herrera was an excellent salesman and a good person. He worked with us well, very personable and helpful. My good rating is because of him and if he wasn't there we might have left. Dealing w person. He worked with us well, very personable and helpful. My good rating is because of him and if he wasn't there we might have left. Dealing with the dealership was more difficult and I had to fight to get a light bulb changed which should have been changed under their 150 point inspection. In my view unacceptable. They were a little petty. My overall rating was good considering the pettiness. More

Our salesman Nick was great and provided us with excellent service regarding our purchase of our new Honda Pilot. I have dealt with other salesmen from other car dealers in the past regarding my pre excellent service regarding our purchase of our new Honda Pilot. I have dealt with other salesmen from other car dealers in the past regarding my previous Civic purchase and I am usually reluctant to purchase a car upon my first impression. Nick on the other hand was very positive and and I felt comfortable enough to come back the next day to close the deal on my new SUV. The Pilot I wanted was not in stock but Nick came through in searching and finding the hard to find model and in the right color. Keep up the good work Nick! I'm sure I will contact you in the future when the time comes to trade in my second car. Thanks again! More

By far my best car buying experience ever! Gordon was extremely helpful, easy going and to the point. He knew which car I was interested in and did not try to talk me into looking at different models. N extremely helpful, easy going and to the point. He knew which car I was interested in and did not try to talk me into looking at different models. No pressure, no haggling. I also met with Todd in the finance department who assisted me in finalizing all the paperwork. Todd was friendly and very informative. I would most definitely refer my family and friends to the great people at Tracy Honda, especially Gordon and Todd. I couldn't be any happier with my new Accord! Thanks, guys! More

I went into the Tracy Honda's Parts department last saturday because i had some questions on some accessories for my honda. The person that helped me was Marc. Marc was the most helpful person that i m saturday because i had some questions on some accessories for my honda. The person that helped me was Marc. Marc was the most helpful person that i met at Tracy Honda. Even though i didn't buy anything a that time Marc has convinced me to add more accessories to my vehicle, which will i do on a later day. i highly recommend this dealership to everyone out there, and i especially recommend the tracy honda parts department because of the professional and friendliness of that department. and if you have a chance, say hi to marc because i believe he's the most friendliest person at the dealership. -Thanks More

I had let the salesman know exactly what I wished to pay ahead of time. He had said that it was a doable price. When I go there the price was not on the paperwork as we had discussed, this was unacceptable ahead of time. He had said that it was a doable price. When I go there the price was not on the paperwork as we had discussed, this was unacceptable to me. I was told about how there was very little profit...it was a high demand car...blah blah blah. I was there to purchase a vehicle, not play games. Internet sales is the way I like to deal. Agree on a price within a few emails...show up at the dealership and have the car detailed and ready to go. Just once over the car and double check the paperwork and sign and drive away. THATS how it should be. NO GAMES! More

I had an excellent experience at Tracy Honda. They had the exact vehicle I was interested in. Nick, Sandhu, the salesman was friendly, knowledgeable, and helpful. I got the price I was looking for. The fi the exact vehicle I was interested in. Nick, Sandhu, the salesman was friendly, knowledgeable, and helpful. I got the price I was looking for. The finance person was very professional and helpful. The car was fully detailed on delivery. I would highly recommend Tracy Honda. More

I was in the market for a new car, I decided to call Tracy Honda along with Andersen Honda. Steve was very helpful, he made the experience less stressful. Long story short, they gave me the price I was Tracy Honda along with Andersen Honda. Steve was very helpful, he made the experience less stressful. Long story short, they gave me the price I was looking for so I made the purchase. I hate pressure sales, and they did not make me feel uncomfortable. I would recommend Steve and Tracy Honda to anyone, I look forward to years of enjoyment from my new Honda. More

We shopped the dealership two times working with Matt Chapman,he followed up and called me two times to answer any questions that I might have. Matt was always very professional and had a very good knowl Chapman,he followed up and called me two times to answer any questions that I might have. Matt was always very professional and had a very good knowledge of the vehicles. Matt is the reason I came back to the dealership, we were still undecided he reviewed the vehicles we were interested in and the decision was reached to buy a 2011 Honda CRV EX-L. As we proceeded to make a deal Matt had a scheduling conflict so Far Turangan was introduced and he stepped up and completed the deal. Both of these employee's are professional in every sense and made this purchase a positive experience. I would highly recommend your sales staff to anyone thinking about a purchase. More

I had the pleasure of being helped by two top notch managers. Dan is who I first approached and he went and got the help of Chris. My alarm key had fallen in the toilet and I was unable to start my h managers. Dan is who I first approached and he went and got the help of Chris. My alarm key had fallen in the toilet and I was unable to start my honda that was parked at Michaels Craft Store and the alarm kept going off. I walked over to Tracy Honda and went to the parts department where I was quickly approached by Dan. He looked up my part and because my honda is older the part is no longer available he tried a new battery to no avail. He went and got help from Chris who quickly said "Lets go take a look" and together with Dan drove me back over to my vehicle and, not kidding within seconds Chris had the alarm shut off. I write this to let you know how grateful I'am that you have such wonderful employees. This is yet another example why I have purchased all four of my Honda's from Tracy Honda. This type of customer service is not a given, but at Tracy Honda the managers lead by example. Thank you again Chris and Dan for helping me with such kindness and alot of humor you both made a bad situation and much better one for one of your faithful followers. Zonda with the Honda More

After visiting 4 other car dealerships in search of a used car for my daughter, it was truly a pleasure meeting Phillip Herrera. He was by far the friendliest salesman and made the whole process a pleasa used car for my daughter, it was truly a pleasure meeting Phillip Herrera. He was by far the friendliest salesman and made the whole process a pleasant experience. Also, the finance man got us out really fast, as we were trying not to be late getting to an appt. I would recommend Mr. Herrera and this dealership to any of my friends and family. More