We gave this dealership a Great rating because the salesman was extremely friendly and knowledgeable of all the products on the lot! We originally went in to purchase a used vehicle but found a new SUV in our price range that we really wanted. Thanks to our salesman Beau Daly and William in finance for making this a Great experience!

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Mr. Story was very professional, I is a good feeling, going away that you had a fair deal. I will spread the word, how fair Tri=State Ford is.

Thanks

Kathy Wiseman

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Yes I would recommend tri state ford of amarillo tx. Evefyone was very attentive,friendly !! Anyone who is looking to but a new vehicle go to tri state ford!! Rbank you so m guys!!

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Took my vehicle in because i had a problem,. They assured me i would have it back quickly. Long story short vehicle had been there for 14 days. These people had the poorest communication skills i have come across in a long time. I was the one calling everyday to find out what was going on. Say they will call to let me know what is going on. yeah right. Vehicle still not fixed. if i would have known it would have taken this long, and knew it would take forever for them to contact me, if at all...I would have avoided this place altogether. Good intentions, bad service.

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This was the best experience ever. No pressure, full intention to provide us the vehicle we wanted.
Ratings are too low should be 8 or 9.

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I contacted Tri State for a internet quote on a vehicle that I'd seen online......waited, waited, waited, and was finally contacted by (as he described himself wee little internet manager). I had been researching the eco boost and they had one equipped the way I wanted it......they were proud of it tooo.....the GM's demo...

In the meantime, (while I waited for them to contact me, ) I saw the same truck on another dealers website, later found out their sister store, and asked for a quote from them as well. The internet manager there was great, and when I buy it will more than likely be from him, Curtis Green....

As for the internet manager at Tri-State......Denis---(mind you I've waited several days to cool off on this one) he was a condesending AZZ, and that is being nice.....he avoided answering my questions about a 695 charge for this and a 299 charge for that and would never level with me as to what the added cost was to the sticker I kept seeing online....the numbers just did not match up......a bunch of fluff if you ask me.

I'm a reasonable guy and I understand you need to make profit but making all on me......I have no interest in paying all your bills sir............a long story shortened...this by far was the most unprofessional and unfavorable experience I've ever had.....I waited several days to put this review in as I needed time to cool off.....I would copy the email I was sent, scolding me for not showing up to an appointment....are you for real....maybe my wife's wreck was a blessing....a way for the man up stairs to tell me to run like heck away from here.

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Great team work meeting my needs, not just price but the type of vehicle/suv I was looking for. Although I ended up with a monthly payment a little above what I wanted, when you consider I was able to add bumper to bumper extended warranty along with the four years mfg-warranty, I am getting more value for my dollar with Tri-State Ford in Amarillo, TX.

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From my expereince with Mike Rue I would certainly recommend TriState Ford. He knows his product(s) and was very accommodating with all of the little things that come up after the sale is completed. I would be very comfortable seeking out Mike Rue in the future for the purchase of future vehicles.

Stephen H. Gens

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I brought my 18 year old son in to look at mustangs for a graduation present. I wanted him to have a good experience as the 1st time he bought a new car. Most of the dealerships wouldn't even allow him to drive the cars because he was 18, but Tri-State understood that this was about and for him and really gave him the royal treatment. Teddy was very helpful and made my son feel good about his 1st new car purchase. I will recomend Teddy to friends and family. I'm a converted GM car buyer, Ford has really stepped up their game. We are very happy with the whole experience and Teddy is currently working with me on a 3 pickup deal and I expect to have the same experience as before.

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Teddy Peacock was very honest with us and made us feel that we were in good hands. I fully trust him and will be sending everyone I know to him. I would never go to another salesman. We will follow him wherever he goes no matter what dealership he goes to.

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