Tucson Subaru

The sales process was great! Anthony was very helpful and straightforward in answering all of our questions about the vehicle and the process. It’s the second time we have worked with him and Tucson Subaru b straightforward in answering all of our questions about the vehicle and the process. It’s the second time we have worked with him and Tucson Subaru because we always have a great experience. More

Customer service was excellent. Sean was very knowledgeable. Test drove and purchased in 3 hours! knowledgeable. Test drove and purchased in 3 hours! More

I have always dreaded car dealerships. Who hasn't? This is The best car buying experience that I have dealt with. From start to finish CJ took care of everything one of the best parts was that I never felt is The best car buying experience that I have dealt with. From start to finish CJ took care of everything one of the best parts was that I never felt like I was ever being forced into something and a good feeling my sales person actually wanted to hear my insights and help me out best of their ability. Everything was laid out clear and concise to the point with some good sense of humor. Overall CJ delivered a whole experience explained classes offered for my car, opportunities that occur programs. Even before i left configured all my gadgets and showed me features just some tips and tricks that'll benefit me as I took my new car off the lot. What stood out as I didn't feel like just another purchase the tour around the dealership and picking up freebies and meeting people in the other departments that we may deal with in the future was the perfect finish. Very impressed left beyond satisfied first person I will reach out to when it's time for the next subie! More

I was upset that I would have to pay a diagnostic fee on top of the part and labor cost to repair the issue. Monica was able to convince mgmt to waive the fee. I previously had work done at Prescott Subaru top of the part and labor cost to repair the issue. Monica was able to convince mgmt to waive the fee. I previously had work done at Prescott Subaru and they didn’t add the fee because the cost of repairs were more. Monica was great. I feel Tucson Subaru is taking advantage of its customers. The door lock wasn’t working…even I could diagnose it! More

I worked with Monica who went above and beyond to find a solution for my travel arangements while we waited for a part to come in later than hoped due to covid delays. They also researched a dent I found wh solution for my travel arangements while we waited for a part to come in later than hoped due to covid delays. They also researched a dent I found which was not thier fault. After my recent experience I decided that I will deffinately buy my next car from this dealership because of the outstanding longterm service (2016 Outback). I feel like thier straight forward approach is trustworthy and dependable. Also happy about how reasonable it is to service my car there and how clean thier waiting area is. More

It was a pleasure doing business with Tucson Subaru.Ken It was a pleasure doing business with Tucson Subaru. Ken Murch was both personal and professional in his dealings with us, as was Louie Ascencio in It was a pleasure doing business with Tucson Subaru. Ken Murch was both personal and professional in his dealings with us, as was Louie Ascencio in the Finance Dept. I will definitely recommend Tucson Subaru to others, as I had an enjoyable experience. More

Sean stepped in to deliver my vehicle. He followed through to get answers to all of my questions. He’s pleasant and easy to work with. through to get answers to all of my questions. He’s pleasant and easy to work with. More

Tucson Subaru made my car buying experience extraordinarily easy and stress free. Everyone I worked with was very professional and easy to communicate with. I love my Subaru Forester. extraordinarily easy and stress free. Everyone I worked with was very professional and easy to communicate with. I love my Subaru Forester. More

Very well done. First time purchasing online, ordered the car from the factory... Exactly what I wanted and it arrived almost a month early... Thank you car from the factory... Exactly what I wanted and it arrived almost a month early... Thank you More

Brittany was professional and efficient and got me in and out quickly for my Forester’s 30k service. The work was completed in the advised timeframe and within the quoted price. They also noted we had a batt out quickly for my Forester’s 30k service. The work was completed in the advised timeframe and within the quoted price. They also noted we had a battery that failed a load test and replaced it on the house. Excellent experience and I will be back. More