Union Park BMW

Reason for Visit: Sales

I recommend this dealer: No

My Review of Union Park BMW:
OLD HACK USED CAR DEALER STYLE...DON"T EVEN THINK OF BUYING HERE. These guys toldme they would not return my deposit and gave me a terrible time even though state laws demand depoit returns ofcanceled cars. This is lick Frick and frack got a BMW franchise when they came from the lawn mower business.I have no idea how BMW gave these goofballs a high line dealership. Joe Sivik thie sales manage is everthing you were wrned to avaoid when buying a new car.I would recomend Ottos, Devon or mainline BMW if you want a BMW. PASS on this dealership.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Union Park BMW:
I wish I had read it here before I even visited them. Basically they are the most unprofessional people I have ever delat with. I ordered my car (almost $50000) and when it arrived after 2 months they tols me to take the delivery ASAP or they will put the car back on the market for sale. They made the call to me on Aug 30 and and Said I will pick up the car on Sep 1. The exact words were" do you want to the delivery of the car or should we refund you your deposit and put the car back on market" The tone was even more horrible.Thought to my self if they are like this even befor I buy my car what will be their attitude when I have made the purchase.

I am so disappointed with BMW brand itself that our company and asociates have decided not to ever own a BMW ever.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Union Park BMW:
Horrible experience overall w/ transaction and service. Purchased brand new car and had to bring it in 22 times within 3 yrs for issues. They give you a rental of some sort which usually you would have to wait anywhere from 20-45 minutes just to get the rental. Previously purchased at Don Rosen and they gave you a BMW loaner. Everytime the car was maintenanced..automatically washed your car. Union Park BMW is literally one of the worst dealers. I would rather drive the extra 30 miles to get my car maintenanced in PA!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Union Park BMW:
Service here is a joke. Takes 4-5 times to get simple things fixed. Even if you walk in with service bulletins they give you a blank stare and then blow you off. I hate to sell my BMW but what is the point if I have to drive 45 minutes just to get service. They also have never returned my car clean and just pull it around and walk by you like you are invisible. They are a great example of a lazy, union-type dealer with 5 people doing the job of 2. Huge disappointment. I love BMW's but will sell it and buy a Lexus next.

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