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Union Park Honda

Union Park Honda

1704 Pennsylvania Avenue
Wilmington, Delaware 19806


(302) 778-9912

Union Park Honda
Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.8
  • Pricing:

    4.5

24-Month Rating

based on 62 reviews

4.7

4.7 out of 5

72 lifetime reviews

Union Park Honda

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Certified: Union Park Honda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Union Park Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Union Park Honda

Welcome to Union Park Honda in Wilmington, Delaware. We love Hondas! We strive to provide the best possible experience to all of our sales and service customers.

We are located just 1 mile from I-95 Exit 7 in Wilmington. We offer plenty of free customer parking and a tremendous inventory of new and pre-owned Hondas, including Honda Certified Used Cars.

You can reach us at 302-778-9912 or at unionparkhonda.com. We look forward to seeing you.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Automated Car Wash Parts Store
Cable TV Pet Friendly
Children's Play Room Rental Car Service Onsite
Customer Lounge Area Shuttle Service
Express Service Television
Free WiFi Vending Machines

wmiroshnik
5/7/2013 8:29:41 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeff BennettJeff Bennett
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Union Park Honda:

i stopped by to check my TPMS lights and really was surprised with qiality service I received.
I needed shuttle to take me back to work and they provided it without long wait.
Prices are reasonable and they really stand behind reputation offering service you need without any extras.

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Bgain41
2/5/2013 5:19:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe HannanJoe Hannan
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Union Park Honda:

I worked with Joe Hannan and had a great experience. I was also pleased by the service of everyone I worked with in Finance and management. Thanks Joe!

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manoogianc
1/26/2013 4:08:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike McDanielMike McDaniel
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Union Park Honda:

I leased a great new 2013 Honda and with very little hassle. Michael and his team made the experience very easy and painless. I will definitely go back to this dealership in the future!

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Bethmasci
1/24/2013 9:31:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike McDanielMike McDaniel
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Union Park Honda:

I knew I wanted to buy a Honda and my son had bought his car at Union Park Honda and had only good things to say about the dealership.
Everyone was very friendly and helpful. They made me feel very comfortable. The financing process went smoothly. Michael McDaniel was very helpful and explained all the features on the Pilot. I am thrilled with my Pilot. I would recommend Union Park Honda to my friends and family.

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Kgdrums
1/21/2013 8:02:59 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Joe shop manager
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    2
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.2

My Review Of Union Park Honda:

I have been a faithful Union Park customer since 1996. I have purchased three new vehicles, almost my fourth but their competitor had a better price. I also have had every vehicle serviced at the dealership. My recent dealing with the repair shop and a conversation with the Honda shop manager yielded an attempt to have unnecessary repairs completed. I had the replacement service for my timing belt. A $700 job, but received calls that the motor mount and a pulley should be replaced. Ok get it done $1065. The last call your steering pump is leaking. No signs in my clean garage of a leak and the only issue was the noise the car made when its cold. I refused the $520 service. I had the car looked at again and discovered a Honda repair bulliten reflecting the $6 issue. A one dollar "O" ring and power steering fluid. I called the shop manager told him of the inorrect diagnoised. Joe mentioned that this was what the tech noticed. No other assistance, appology bring the car in nothing. I would expect more after the amount cash exchanged over 17 years. No more.

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anderson513
12/30/2012 6:29:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike McDanielMike McDaniel
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Union Park Honda:

Our experience to buy a car at Union Park Honda has been a pleasant one for the past 4 cars that we have purchased there. Our sales rep, Michael McDaniel was knowledgeable and worked well with us to get us a price that was satisfactory.

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jasonspence
12/17/2012 8:03:09 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kindell Forbes
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Union Park Honda:

Pleasure working with Kindell. Worked hard to earn our business and intend on coming back to discuss another deal within next two months. We have leased from Union Honda, purchased and now intend to purchase again.

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Passtimer
12/13/2012 8:15:18 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lee Davis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Union Park Honda:

We often request Lee to service our vehicle for routine maintenance and repairs. He's very knowledgeable and friendly. I have recommended him to others.

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mscholato
12/13/2012 10:42:45 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Todd Cornelius
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Union Park Honda:

Our sales guy...Todd Cornelius, went above and beyond on helping my son to get the best deal on his 2010 Honda Accord. We immediately had a connection with Mr. Cornelius. I would recommend everyone to see Todd, he will take care of you.
Maria

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BFHarrison49
12/12/2012 4:54:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike McDanielMike McDaniel
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.4

My Review Of Union Park Honda:

It was a pleasure working with this company and Mr McDaniel. My daughter bought a Hyundai a month prior to my purchase. She had to constantly call them to follow up. I had the oposite service. Very rarely did I call. Mr McDaniels called me, updating me on the status of the sale, keeping me informed of the loan process. Even the timeliness in getting my new tags; it took my daughters CO a week longer than it took Honda to have my tags done. I was even called about what kind of tags I wanted.
Mr McDaniels was completely professional and helpful. When I came back to get my tags, he checked my tires (because one appeared a little low), he put air in them knelling down in his nice slacks and shirt. Thank you for a job well done.

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