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Unique Ford

Unique Ford

330 S Mast Rd
Goffstown, New Hampshire 03045


Sales: (603) 641-8400
Service: (603) 641-8400
Parts: (603) 641-8400

Unique Ford
Manufacturer: Ford

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  • Customer Service:

    4.7
  • Quality of Work:

    5.0
  • Friendliness:

    4.6
  • Overall Experience:

    4.7
  • Pricing:

    4.5

24-Month Rating

based on 13 reviews

4.7

4.7 out of 5

23 lifetime reviews

Unique Ford

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23559
5/14/2013 8:35:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jack Leary
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Unique Ford:

I have honestly never walked into a dealership anticipating anything but pushy, aggressive, haughty salesmen. Unique Ford positively changed my perspective!
I was greeted with friendly, professional, unpretentious associates who let me explain what vehicle criteria I was looking for without interrupting me or speaking to me in a condescending manner. This means a great deal to me , as I had fully expected to be treated as an 'uninformed' female. The entire staff was courteous, down-to-earth, and unassuming.
Jack Leary patiently answered all my questions, shared valuable advice & insight, offered me drinks & snacks, truly gave me his undivided attention. I was very pleasantly surprised to learn that the salesmen are not commission-driven! That in itself removed so much of the anxiety that I initially had. I test drove several cars, debated over which mode of financing to choose, spoke to several other associates about their experiences with different types of vehicles; ultimately I decided to lease a 2013 Ford Focus.
It's only day 2, but I love this car! Terrific, unexpected features: lots of room; feels solid; smooth, quiet ride; everything plus more than I could ask for!
I would very comfortably recommend Unique Ford to anyone looking to be treated fairly, importantly & honestly. This dealership steered clear of trying to put me into a vehicle that I couldn't afford...they found the right fit for me! i have no doubt that all of my future vehicle needs will be met by the brilliance of Unique Ford...I am very grateful for the quality of service and level of commitment to their customers & the community.
Thank you all for a wonderful experience!

Sincerely,
Emilia MacIntosh

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Bipolar
5/14/2013 5:36:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dennis cousins
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Unique Ford:

We bought a new car from Dennis Cousins on 05-13-13! He was great........ Offered us snacks from his desk:) and believe you me, he has everything, chocolate, salty snacks...:) and more... Lets just say hey gave the shirt off his back... Thank You Dennis Cousins.. And Unique Ford of Goffstown... Mr. Mrs. John Wolf.... North field N.H.

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CynthiaVarney
2/19/2013 9:08:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cory Brickley
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Unique Ford:

When we came to Unique, it was just to test drive a new truck. Not sure that I could qualify, but needed a newer truck. We drove the Supercab and then tried the Crew cab expecting to replace our old Supercab. As we drove the larger truck, it became clear that we liked it better. Cory was our sales person. He went to a lot of trouble to make sure that we had the options we needed and not too many extra ones. When we wanted another truck it was no problem. They didn't pressure us to take the truck that was in stock. We walked in , were greeted in a very friendly manner and were treated very well. This is my fourth time buying a truck as a female, and it was by far the most stressless.

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skmax1231
6/17/2012 9:06:21 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dana Jackson and Heather Templehof
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Unique Ford:

Everyone at Unique Ford was very courteous and professional. Dana our sales person was very thorough and very knowledgeable in his presentation to us in our quest to replace our Jeep. Dana,our sales person, is a valuable asset to Unique Ford . There was no sales pressure in meeting our needs. Heather Business Development was in contact with us from our first inquiry-initial greeting-and a final "Thank you" when the sale was complete. Overall a VERY excellent experience at this dealership and we would very highly recommend this dealership to our friends or anyone looking for a vehicle.

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jolynn68
6/1/2012 8:23:05 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jack Leary
Hearher Templehoff
Glenn Wells
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Unique Ford:

My first communication with Unique Ford was with Heather Templehoff. She was helpful and curteous over the phone and was prompt answering emails.Jack Leary met us upon arrivel.The knew we were interested in the Edge and promply showed us the car
which we then took for a test drive.He explianed all functions of the car in great detail.The financial process all so went well with a fairly quick agreement.I would highly recommend this dealership for your next car purchase.

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charvey22
5/31/2012 9:12:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Heather Templehof and Mark
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Unique Ford:

My experience at Unique Ford was reassuring from the moment i walked into the dealership. Heather met with me to discuss what it is i was looking for and what i was not interested in. The conversation never once felt like a "sales pitch", her concern was about finding me a car i would love and feel comfortable in. Heather couldnt of been anymore friendlier and professional. She took away any nerves or concerns i may have had going into the second biggest purchase of my life.

Mark M. was not a typical car salesman...he was very easy to work with and again i never felt pressured into anything...he took extreme pleasure in knowing the Ford cars and assisting me in understanding the ins and outs of each vehicle. He was more than informative.

I strongly recommend anyone looking for a car to give them a call. You wont find a better dealership that is more confident, professional and most of all truly concerned about you.

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thomasjdriscoll@comcast.net
5/29/2012 8:18:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Heather Templehof and Dana Jackson
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    4
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Unique Ford:

I visited 2 other dealer before finding Unique, and it was hard to feel like they really cared even if I bought a vehicle from them. Heather and I communicated over email to narrow down what I was looking for and a trip to the deal (which is closed at the time) we stumbled upon Dana Jackson who assited with the purchase of the vehicle. These two define customer service and it seems this has become lost with many of the other dealerships.

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rjstoutrph
5/25/2012 5:58:38 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Heather Templehof and Jesse Normand
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Unique Ford:

I have been lokin for a Ford Fusion for a couple of months. Hoping to find one on a lot to try. I contacted Unique Ford through their website to inquire about some stock that did not specify whether it was auto or manual transmission. Heather contacted me that evening and said she would check and follow up with me in the morning. She promplty did so and though they did not have one she asked about my trade and stated to stop by and they would get one and work up some numbers. This is usually an unpleasant and time consuming process but not so at Unique. Jesse and Ken were thorough and quick, presenting a good offer right up front. Found a vehicle for me the next day. The pick up process was just as smooth. I will return and recommend to friends and family

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sjorr4
5/23/2012 4:56:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jack Leary
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Unique Ford:

Jack Leary and the rest of the staff were great to work with and very friendly. I'm not a fan of the whole "buying a car process," but Unique Ford made it easy. I love my new Ford Focus and am satisfied with the price I paid for it!

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edsmith37
5/23/2012 3:37:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Heather Templehof
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Unique Ford:

My experience with Unique Ford will have me coming back vehicle after vehicle. From start to finish they were extremely helpful and their product knowledge helped me find the right vehicle for my companies needs.

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