The tires on the vehicle are bald, interior shot, overall poorly maintained vehicle. The salesman, NEVER shook my hand the whole time I was there (not a friendly sign). He NEVER, offered me a bottle of water or asked me inside the building. The whole time he acted like he was doing ME a favor. He also called the dealership he previously worked at "a zoo" and how tired he was of that place. Mind you, that was a sister dealership owned by the same auto group. Hmm. so he openly speaks ill of the guys he used worked with in front of the customers? Not very loyal or has any etiquette.
As something didn't smell fresh, I decided to find out the truth myself.
So, I take the Acura for a test drive, w/ out the above mentioned salesman (Chris Treadwell, avoid this guy AT ALL COST! as I drive down the road the vehicle pulls to the right so I pull into the Acura lot during my test drive. Asked the Acura salesman on the lot if he and a mechanic wouldn't mind giving me their "expert" opinion. Acura manager tells me the $ of the vehicle is way too low, he gets the mechanic and they inspect the vehicle right there on their lot. AND...I find out that the brakes are shot, tires are gone, it needs alignment, chips and dents all over covered with spot painting. Bottomline the deal is too good to be true, but if I buy it they tell me I should at least get $2k for the repairs. Ironically enough they tell me to take the Acura to a mom and pop shop, after purchase, so I don't spend an arm and a leg trying to get the problems fixed through them.
Meanwhile the sales guy sarcastically texts me, "did you take it home". Nope not anymore.
I pull in the lot and tell the Treadwell about all the problems I found and for my discount to make the vehicle safe after the purchase. He turns around right there and then, hails his buddy over and gives him the keys to the Acura and tells him, "go ahead and call your guy". Wow! not only he was trying to sell me an unsafe car, but outright rude to my face. After handing over the keys to his buddy, this guy tells me if I drove off the lot he would simply sell the car to the "other guy". So, I tell him to ask his manager for the discount, and he disappears for ETERNITY. Finally, I see him coming out and as he approaches I drive off the lot.
Later his manager calls, asking me to come back and give them another shot. He tells me the reason the price was so low is because of the lack of maintenance, which is costly. Honestly, I probably had bought the car if it wasn’t for the fact the vehicle was in poor maintenance shape and this salesperson was hands down the rudest person I have ever dealt with.
Key facts: United BMW is not interested in return customers when it comes to used “other” luxury brands. They price their vehicles dirt cheap, because of the maintenance and other ways to skim of costs.
They treat their customers like dirt as long as the turnover on the lot is high everything else is kosher.
I rather pay more $$ and be RESPECTED, and TREATED with dignity along with purchasing a reliable well maintained car.
I Recommend This Dealer:
Did you find this review helpful?