"Neglectful and abusive service center"
I have had several poor experiences in the service department ranging from the standard dealership mark-up efforts to sell parts that you don't need to not addressing the issues brought in for. I have got into arguments with hard headed lube techs on Facebook. After paying $15k two years ago to get an engine shipped across the Atlantic, I brought my car in one last time in complete desperation due to having some sensors going out and throwing the car in limp mode. I get a call saying my car is ready to be picked up. The only problem is there is a ticking noise suspected of being a spun bearing that arose somehow during this service. Abuse? Neglect? Any combination of all of the above. I'm down a colossal investment and back at square one. If you care about your vehicle, DO NOT bring it to be serviced here
"This was the most enjoyable hassle- free experience "
My husband and I had a very enjoyable experience in buying our 2016 Subaru Crosstrek Limited.
Bryan Reasoner was a great guy to work with and made us feel very comfortable during the whole process! I contacted him through email several times and he was always available.
Richard Nixon was also very helpful and a joy to work with.
We were referred to Bryan at University Subaru by good friends of ours from Crocker. They were also very satisfied customers!
We would definitely recommend Brian and the dealership to other future Subaru owners.
Peggy and Bobby Layman
"Very good experience and fair price."
We bought a new 2016 Subaru Outback Limited with most all options in August, 2016. The staff there was friendly and helpful but no adult beverages were available!! Both Todd Bolin and Richard Nixon were good with which to deal and after the issue of the V.I.P. discount was resolved. The sticker price on the car was $35,296 and we paid about $32,000 with which we were quite satisfied. The only problems we encountered were the availability of the vehicle. Apparently, the dealer can get very few of the new Outbacks at this time. A recent check of their web site showed just one available with several "in transit". It is not just a matter of walking on the lot and picking one out from several available. We waited for several weeks for the one we purchased, but hey, if they are not there, they are not there! I certainly recommend that you consider this dealer if interested in a new vehicle. Contact me if you have any questions. email@example.com