University Volkswagen

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of University Volkswagen:
Great dealership. Shopped at several VW dealerships in the area that came in at higher quotes, but Karl and his manager made me feel like I was not going to regret purchasing my new VW at University. They were professional and very easy to deal with. They answered all of my questions and never made me feel like I was in a typical car dealership environment. Great job to them and I hope to do more business with them in the future.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of University Volkswagen:
I would recommend this dealership because the sales person I used was very helpful, and the dealership had the inventory I was looking for. However, my experience with the finance manager was terrible. He was rude and arrogant, and he made it clear that since we were paying in cash, he didn't care how he treated us (since he couldn't make money selling us a lease or through financing).

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of University Volkswagen:
I bought my Jetta TDI from University Volkswagen in 2004. Not only do I love the car, but it was the best sales experience I've ever had. My salesperson is no longer there, but he was great. Seemed like "one of us," not a slickster. Another salesperson put my rain guards on for me when they came into service without my even asking. My subsequent experiences with service department have been excellent, too. Even if I'm doing warranty work, I'm treated the same way. Everyone answers my questions and I've never felt cheated or resented (which I have felt at other dealerships and auto mechanics in the past). Everyone seems very professional. The one time they didn't catch a squeak (VWs squeak!), they were happy to fix it when I brought it in. Owning a VW is a joy and a pain, of course, so it's great to have a reliable and pleasant dealership to deal with. I will definitely be buying my next car from University VW and recommend them to everyone I know.

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