VIP HONDA

Reason for Visit: Service

I recommend this dealer: No

My Review of VIP HONDA:
Hi! We have bought Honda Accord 2007 EX-L brand new. When we looked at car there were couple of Scratches on the body. Sales person told us that we will fix all scratches and defect the car has. He gave us in writing. When we went to pick up the car. I called him and ask "did you fix everything". He said yes. We traveled Boston - New Jersey to pick our car. When we looked at our car. There were nothing done on this car. Car was as it is.
This is waste of our time. finally, we didn't picked up car at that time. we told them to fix it which they were agree on fixing. But I paid my first installment and I still don't have my car with me. This is awful service I have ever got. Please don't go to this dealer ever.

Also, Business manager (Juan A. Saldivar). He also does not have any communication skill as well. He sent us a papers to sign by mail and never called us that you have sign this papers and mail to me. so I was waiting waiting. Finally, I call him. At that time, he told me that you have to sign this papers and mail to me.

So, Please don't ever buy or get any service from this dealer. Awful service.

Thanks,

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of VIP HONDA:
I rececntly bought a Honda Civic from VIPHonda dealer and I am very pleased with their service.

The guys were friendly and treat you well. The dealer did not have the color I wanted, so they checked their system and promised me a delivery on Saturday. They kept their promise and provided me the VIN much before the delivery so that I can sort the auto insurance.

My experience with VIPHonda has been very good and I would recommend the dealer to anyone planning to buy a Honda.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of VIP HONDA:
I came from out of state (PA, an hour away) to lease a car from this dealership because not only was there inventory varied, their facility was clean, and everyone from the receptionist to the service department, and especially the sales and finance managers were pleasant. This a the dealership that did not push me into a sale or to purchase something I did not want or ask for. If you are looking for a pleasant car buying experience, look no further.

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