My Review Of Valley Mitsubishi:
My daughter purchased her first car from this dealership; a 2009 Suzuki awd manual, cute litle car. I (mom) co-signed for the loan. Purchased car on friday night and she did think she was going to be able to drive it since it was a manual and called monday morning about bringing it back for another car that was an automatic, was told no, sorry, you gotta keep it, paperwork's already been done, etc. Received a call several weeks later, they lost our down payment of $1,000. (apparently, the paperwork had not been done!) Luckily it was a check! Mark made it seem like I was the bad guy, wasn't willing to discuss anything about the car, other than "you owe us $1,000!". He acted like them losing the check was my fault, no apology, nothing. I asked him if they would give us what we paid for the car, if we brought it back in to trade for something else and all Mark would say is "oh, you got a great deal on the car" Well, if I got such a great deal on the car, wouldn't you think he could tell me what he would give for a trade in. Something is probably wrong with the car, which is why they do not want to consider taking it back. I've since sent another check and it's been over a week now and I've made several phone calls because the check hasn't been cashed once again! No return phone calls! I called twice today (09-15-12) and was told they would call me back, and I've heard nothing! These people are idiots and very hard to deal with, not willing to work with you at all; especially after you drive the car off their lot! No idea how they stay in business. This is the second car my family has purchased from them within 6 months and we will never go back there again! I have yet to know if they received my check, lost it again, who knows??? I would recommend you go somewhere; anywhere else, to buy a car!
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