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Van Bortel Subaru of Victor
Victor, NY
209 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 209 reviews
February 16, 2024
This is the 4th Subaru the we have purchased from Van Bortel Subaru of Victor. James Bertino is an outstanding sales person. Bortel Subaru of Victor. James Bertino is an outstanding sales person. More
by saizzo
Employees Worked With
Kitty VanBortel, James Bertino, Marnie Race, Steve Sevensma, Jessica Iuppa
Helpful January 31, 2024
I purchased my new Subaru Forester from Van Bortel. My sales person was Josh Nagle. Josh was amazing! He was very knowledgeable, patient, professional and accommodating. He always greeting me with a sm My sales person was Josh Nagle. Josh was amazing! He was very knowledgeable, patient, professional and accommodating. He always greeting me with a smile and was eager to assist in any way possible. Josh made my purchase comfortable and easy. More
by Victoria
Employees Worked With
Josh Nagle
December 25, 2023
The sales department is excellent. Repair work is explained clearly. The time of service work is very fast. I waited for my work to be done, and the waiting area is wonderful. If th Repair work is explained clearly. The time of service work is very fast. I waited for my work to be done, and the waiting area is wonderful. If there were a 10 star rating system Van Bortel would be 10!!!!!!!!!!!!!!!!!! More
by dstodd194
Employees Worked With
Michelle Lessord, Jessica Iuppa , Nick Bills
February 20, 2023
Cody was extremely helpful and patient with me. He answered all of my questions in a timely fashion. Ultimately I decided against purchasing the Crosstrek but I would not hesitate to recommend thi He answered all of my questions in a timely fashion. Ultimately I decided against purchasing the Crosstrek but I would not hesitate to recommend this dealership and Cody in particular More
by AugieSBU
Employees Worked With
Cody Barkley
August 04, 2022
It took some time for our new forester to arrive. The price went up by 5% yet they honored the price they quoted us. Very hassle free and no pressure sales approach. We did end up getting 100,000 mil The price went up by 5% yet they honored the price they quoted us. Very hassle free and no pressure sales approach. We did end up getting 100,000 mile 10 year extended warranty (looked around they had the best price on that too!) Thanks for the great deal Richard and Colleen. More
by snowman
Employees Worked With
Michelle Lessord, Jessica Iuppa
October 21, 2021
Hands down the best dealership ever! They always treat you like family and are willing to go above and beyond for you! I will never go anywhere else! you like family and are willing to go above and beyond for you! I will never go anywhere else! More
by Sfalkides
Employees Worked With
Kitty VanBortel, Marnie Race, Cody Barkley, Jessica Iuppa , Nick Bills
August 08, 2021
I was strung along by a local dealer. Reconnected with Theresa Scott who maneuvered a 'perfect deal'. Victor store had a great vibe. Efficient too. Theresa Scott who maneuvered a 'perfect deal'. Victor store had a great vibe. Efficient too. More
by mde2kayak
Employees Worked With
Dave Schneider was a great trainer, Theresa Scott, Shannon Forney
July 15, 2020
bought my 1st subaru It was painless, no hassle - got what I wanted and then was asked by manager if I was pleased or did I have any other questions while I was in the fin It was painless, no hassle - got what I wanted and then was asked by manager if I was pleased or did I have any other questions while I was in the finance office finishing paperwork. Michelle has just contacted me to see if I need anything else after 6 months of owning the car. Great customer service. More
by basketmom17
Employees Worked With
Michelle Lessord
