Van Campen

Reason for Visit: Service

I recommend this dealer: No

My Review of Van Campen:
I broke down while on a business trip with my new 2004 Jeep Liberty(30 days old).<br>This is suppose to be a &quot;certified Jeep dealer&quot;. Upon contacting this dealer, their rudeness is unsurpassed by anything I have ever experienced. I was told they could not give me a loaner to get to work the next day. They offered to shuttle me to work....when I called the day I needed the transportation they said they had none and told me that I should take a bus!! They all but refused to service my vehicle and told me to take it somewhere else because it was not purchased from them. The vehicle is brand new and covered under warranty by nearest authorized dealer!!! What's up with customer care???????!!!!!!Does Jeep really want people like this representing them????? WARNING FOR VACATIONERS AND OUT OF TOWNERS-----you won't get warranty service unless you go to the dealer you bought your vehicle from towed at your own expense.

Was this review helpful to you? Yes | No