Van Chevrolet

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Van Chevrolet:
Stay away from van chevy. They lie to get you to buy. They lie on prices. they change paperwork in the finance dept. They blame other departments when something goes wrong. They change monthy payments. And they say everything will be fixed but nothing ever gets fixed. STAY AWAY.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Van Chevrolet:
They wrecked my suburban while it was in for service and lied to cover it up.

When they got caught, they lied again!

Service had my car for 2 weeks to repair and when I got it back the repairs were far from decent!

There are still dents, scratches, paint blobs, fisheyes in the paint, the door is popping, the Bose stereo isn't working right, my Ipod connection (that I had hard wired) doesn't work, the headliner front and back is pulled out with black fingerprints on it, when I drive on the highway it's so nosiy with wind coming through the gap in the door.

We have given ample time for them to remedy with no results! BEWARE!!
We are now seeking legal help to get them to buy or trade out this damaged car for one that's not.

They are NOT willing to fix this problem so we have no choice.

I Highly recommend STAYING AWAY from Van Chevrolet!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Van Chevrolet:
They advertise low prices in Phoenix Auto Guide and Automart but when you show up at the lot the prices on those exact(stk Number matches) are much higher. I looked at 2 vehicles and was given 6 different prices. When I did show interest in a vehicle and was quoted an (out the door price) it was changed later to reflect Dealer Prep,TTL and Doc fees. What does out the door mean ? We had a very bad experience at his dealership and the tag team approach is getting old. The dealerships might realize some day that if you treat the consumer with honesty and respect your business will do well over the long term. The unimaginitive approach used is an insult to my intelligence and shows their lack of the same.

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