My Review Of Van Chevrolet:
I bought a used 2011 Lincoln on 4/28/14. That was my first mistake. I was told since it was a used vehicle that all the paint issues, interior leather issues, etc. would all get resolved during the pre-delivery inspection, and in the words of my saleswoman, "up to par". I receive the car the next day with a dead battery, missing paint on every door and bumper, two malfunctioning taillights that I was told were being replaced, hard faults in the steering gear, and a constant undiagnosed chiming noise. I bring the car in a few days later to discuss how the vehicle in such shape was not ready for any sale. First, my saleswoman was upset with me that I brought the car back in for a new battery, because having had to jump my car a total of 40 times over the past two days wasn't reason enough. They scheduled an appointment to look at the other stuff just to later call me and tell me Vince Maldonado of used sales refuses to go forward with any of the fixes due to my saleswoman not communicating with him. As if that was my fault. Other than that, literally every department from service to finance has been xxxx, and many of the managers are quite set in their ways. If you're not going down there to buy a new corvette, prepare to get stepped on. I'm still driving around a car I don't feel safe in because these folks can't stand behind what they do. If I could give them zero stars across the board, I would. BEWARE.
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