Reason for Visit: Service
I recommend this dealer: No
My Review of Vendetti Motors:
For our family it has been like a nightmare - all over what we thought was simple service. Historically we have known that the Service Department is like a "black hole". When you drop off a car for service, it can be hours for a return call back - even though you/we have been told you will hear from us in the next hour or so.
Most recently we made our 4th trip to the dealership for new wheel wells which continue to pop off our Yukon XL. We bought 4 new tires from the dealership and honestly that purchase went well. But since then it's been down hill -bad.
On January 12th I call to complain. Made my way to Joe who was polite and somewhat sympathetic. Advised he would call me back on January 16th after the Holiday. A week later - NOTHING. No call.
BEWARE, the BLACK HOLE in Franklin!!!
It's a shame, since we believe in buying in our community.
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