My 2012 Prius - Sport was deemed a total loss due to Huricane Hermine on 9/1/16. Subquently it was towed to Village Toyota on 9/3/16 and I met and dealt with Jeremy Ulecki, Assistant Service Manager who helped me tremendously - he was the greatest.
Once my car was deemed a total by my insurance company I began my search to find a new Prius. First I went to Deluca Toyota in Ocala where I had purchased two new autos previously and found they did not have a new "silver" Prius in stock that met my expectatios and the sales person didn't seem to want to locate one with the equipment I desired....he wanted to push the cars they had in stock. I also went to a Nissan dealer to determine whether thay had any cars in inventory that met my wishes as far as color, equipment, price etc. As it turned out they did not have anything I wanted. Phillips Toyota in Leesburg didn't have anything I wanted in stock.
My search ended on on 9/10/16 when I went to Village Toyota to remove the personalized license plate from my 'totaled' car. Again I was in touch with Jeremy as he had removed the license plate for me just before the car was towed away. He realized that I was searching for a new car and I was put in touch with Aaron Jandro in sales. Aaron showed me the "silver" 2016 Toyota Prius - Four - Touring model. The equipment , color and price were satisfactory so I bought it.. Yvonne Stoltenberg, Busness Manager drew up the necessary papers regarding my purchase and there was some delay in getting the deal consumated due to her having to process other new car buyers, but I will say she did an excellent job, and I drove the new car back to my home in Summerfield, FL.
In sum, I can say that the staff at Village Toyota mentioned above all did an excellent job and made the necessity of buying a new replacement vehicle a lot easier! Thus far I am very satisfied with my experience in dealing with Village Toyota, and I look forward to doing business there in the future,
Ivan N. Richmond