Visalia Honda

Warning: There is no service at Visalia Honda’s Warning: There is no service at Visalia Honda’s Service Department “It’s not your fault.” to quote my service “advisor” Rogel Meneses. Which Warning: There is no service at Visalia Honda’s Service Department “It’s not your fault.” to quote my service “advisor” Rogel Meneses. Which part of taking my Honda in for an oil change and leaving it all day yet still not getting an oil change would be my fault? Would it be when I book an appointment days in advance online? Would be when I scheduled a ride home online but that was discontinued months back only nobody knows how to take it off of the website? Would it be my fault that they called and confirmed the appointment? Would it be my fault that I dropped it off when they opened at 10 and they called my at 1 because it wasn’t done but they thought I’d been waiting there for 3 hours? Would it be my fault that they said it’d be ready before 230 yet called back in 30 minutes to say it would, in fact, not be ready? Would it be my fault that when I came to get it the oil still had not been changed and they couldn’t find my car and had to have me go look for it? No offers to make this right in any way and not even an apology, just “It’s not your fault we were overbooked” Correct- but it will be my fault if I ever go to Visalia Honda again. Please avoid this place. Take the short drive to Selma, Fresno or Bakersfield- because Visalia Honda is a mess. To be fair, finding one little Honda at the Honda dealership is difficult- they all look alike. I told him mine was blue and had a personal plate. He said great - see if you can find it. I did and left. More