Vista BMW

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Vista BMW:
Got a 650 convertible and david at the pompano beach location blew everyone out of the water with his price, level of enthusiasm for the product (he's obviously in love with bmws) and the whole process was hassle free, which is the way i like it. Gave me the best price from the start and made me feel like i was more of a friend than a customer. high recommendation on my part if you are looking for a BMW. This is my 3rd BMW but the 1st from Vista and david, you wont be dissapointed if you see him, he's the only asian fellow there so it's hard to miss him.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Vista BMW:
David Hong was very professional and was a pleasure to deal with. I contacted him through the dealer's website and made an appointment. He did not waste my time like some other dealerships. surprisingly enough, he did not go to the manager 100 times to give me a reasonable price at his desk, which made me very happy with a brand new lease on the 2008 528i. I would definately recommend him to my friends and family and would go see him again when my lease is finished.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Vista BMW:
Dealer resolved my discrepancy, but it took repeated calls to upper management to obtain satisfaction.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Vista BMW:
barry is one of the only pros there, having been in many times before, no one would give me a good price, in fact no one would give me any real price with out the entire 2hr deal that i wasnt willing to invest the time until i was close on my previous lease ending...anyway barry is a top notch sales person and i got the best price around....management was not as friendly, but after all was said, i would not have bout the car if i didn't know i go a great deal..and after shopping for 2 months i know the deal could not have been beaten!

in fact 3 other neighbors all got cars from barry also and they were very happy also.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Vista BMW:
The reason why I give this rating is due to an issue Ive had since day 1 of purchasing the vehicle. I noticed a slight vibration through steering wheel and thought really nothing much of it and assumed new car and maybe needs a blanace. Anyway time went on and I finally brought it in, but to a different dealership from where i bought it from. They found a DENTED FRONT WHEEL!!! and I repladced it!!!!
After the fact that I bought the wheel and brought it to Vistas attention, they didnt do shit about it. They clearly didnt give two shits. Anyway, the vibration was still their and after months of putting up with it and bringin it into Vista a couple times, I was so fed up.
I got a hold of Don Feiner, hes the aftermarket manager and deals with these issues. He put regular tires on the car and it got worse!!!!. After 3 weeks of driving a ford, I meet him up with Nick. Nick and Don basically teamed up to give me all these BS excuses of why im getting vibrations through the steering wheel. I told them over and over that this car was a Lemon. They denied the claim and gave me all this BS on how "any car you buy today will not run correctly" At one point, Don said "with all due respect, who cares." Thats when I was done with these fools.

In the end I got my 2k down payment back and that was it. Those two are jokers. Future buyers, save your time and breath with VISTA BMW.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Vista BMW:
I think I have you all beat. Purchased a used 2004 BMW 325i. I put $2,000 down and traded in a 2004 Ford Focus. 3 weeks later I get a call from the financing department that my wife needed to sign a document stating that she is also financially responsible for the vehicle and that they wanted another $1700. I told them no to the money. A week letter I get another call, that I need to fill out an "Easy Pay" option form and submit a voided check to provide the bank access to my checking account for monthly payments. I was told this was not an option that I had to do this since I did not give them another $1700. Keep in mind I have had this car for a month. I was forced to hire an attorney.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Vista BMW:
First, this dealer and poor service advisor, Mike Welch, should get a ZERO, but the scale was 1-5...

I had the worst dealer service you could ever expect. I had an appointment for a bad headlight on a brand new 530i that had been experiencing condensation in the light bulb. You would think "Ok just change the bulb, the seal must be broken." The kid said "Oh, I don't see any condensation now, we won't fix it."

Also, my bluetooth quit working. I had an appointment for 9 am to fix it that day (had to leave my cell phone with the car). Told me they had over booked and they would need 2 days....Isn't that why you schedule appointments?

Regardless, I left upset that I wasted my time going there for no reason. Neither the dealer manager or service manager returned calls.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Vista BMW:
Nick is the worst manager he tried to sell me used BMW rims on the side and I found out the problem was the tires of my car.... please stay away from vista bmw he will rip you off take your car to a decent place so you don't have to deal with arrogant N.Y Italian he should be running a pizzeria instead please be aware...

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Vista BMW:
Rudest finance manager, and complete "b..ch". I was told the only reason the finance manager can be so rude is because she has something going on with the general manager of the lot. We can assume why she still has a job. Also, the dealership tells you they have great deals, but when I went in, the car I wanted was marked with the wrong year. Furthermore, the dealership dented the car and the cd player was also broken, and keep in mind, it is still a new car. Worse part, if your going to give a customer a dented car with a broken cd, then at least give the customer a BMW loaner and not a Ford rental. As for the finance part, we have leased three other BMWs in the past, but the finance manager had the nerve to ask us for citizenship proof after we left the dealership with our new car. Who ever asks for citizenship status, especially when we have already been financed by BMW in the past. My complaints can go on, and on. Overall, I do not recommend this dealership to anyone. Next time, I am going back to Mercedes Benz, even if they do not have a good deal. I had 12 Mercedes and 4 BMWs in my past 12 years of driving, and I assure you there is a reason for why Mercedes out numbers BMWs.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Vista BMW:
Unresponsive, unhelpful. I don't recommend anybody to buy a BMW if they have to go through these guys... Especially after the initiall warranty expires you will be throwing your money into thrash if you have to deal with extended warranty even if you buy it from themselves. They won't try to help you at all... Leaving messages and waiting them to return your call? Forget it, never will happen...

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