This is the second car I have bought from Vista Honda. The staff and the atmosphere is very friendly. I am very pleased with the service and deal they gave me.

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Frank Martin was my salesman and did an excellent job, found the car I liked and price I could afford, everything was taken care of. I was in and out with my new car in 4 hrs not bad. Greg Meyers was Incredible!! He was very knowledgable and helpful. He and I hit it off right away, I could tell he was different than most car sales people, of course he was the manager! Lee was great too, he made financing easy and enjoyable, a real pleasure with great knowledge and attention to detail! Important when the alternative is spending Hours in D.O.T

Thanks guys
Robert Kirbach

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We hate buying new cars because of the pressure. We can truly say it was not like that with Mike. He was very knowledgable and explained every detail of my car so I would understand how to use it. Lots of gadgets. Great experience.

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I purchased a new 2012 Honda CR-V a few days ago and couldn't be happier with my purchase or the customer service at Vista Honda. This is the 3rd CR-V I've owned, and all 3 have been purchased at Vista, so obviously I've been happy enough to come back several times.

I was turning in my previous leased CR-V and wanted to discuss my options. I was shown all of the pricing options and I felt really comfortable that I wasn't being pressured one way or the other. I knew what I was comfortable paying per month, and was more than happy with the end result.

Then it came to picking my car... I was admittedly picky this time around about what I wanted in the vehicle, specifically color. The color and model I wanted was not available at Vista so the salesman began making calls to other dealerships to try and find one. When it was looking like they might not be able to get one, the salesman told me that I should get what I really wanted, even if that meant that I needed to wait awhile for one to come in. When would you ever expect to hear that at a car dealership?? After a few more calls, they ended up being able to locate one and told me that I could come in the next day to sign paperwork and pick it up.

I received a call the next day right when it arrived and was being washed. I arrived, drove my new car and signed all of the paperwork within an hour. The salesman made sure that I was comfortable with the car, showing me how to sync my phone and become familiar with the new features that were not in my previous model.

I also noted how friendly many of the other salesman were who I didnt even happen to be working with. Many of them congratulated me on my new purchase.

Thank you to Lincoln Flores, Ahmed Karimi and Lee Robison for such a pleasant and hassle-free experience!It can be a somewhat intimidating process to be a young woman walking onto a car lot by herself. Each time I've visited Honda I've had a great experience and will continue to recommend them to others.

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Here is the reason for the bad rating:

We brought our Honda in to Vista Honda for regular service. When we picked up the vehicle, the engine check light was now on.

According to Vista Honda, it was a faulty Oxygen sensor that needed to be replaced. We pointed out that the engine check light was NOT on when we brought the vehicle in. Their response was that it could happen at any time, and it just happened to occur when the car was in their charge. So they have the vehicle for one day, and suddenly, the Oxygen sensor goes bad. We drove the car for six months since our last service, but the engine check light just happens to come on when it’s at Vista Honda's service center?

The probability of that happening by chance is less than 1 in 182, or about one half of one percent.

We will never take our two Hondas for service at Vista Honda again. We will be replacing our Hondas in the near future. Vista Honda will NOT be getting our business again.

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this place did not give good customer service, not telling the truth, technician's not doing good job, for the same repair I have to go there, more than 3 times, and there are not given satisfy warranty. there are not care about customer.

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We came in to buy a new Fit, we left with exactly what we wanted. We were treated like royalty, offered many options, but never pressured. Thank you so much for a pleasant experience - we are very happy with our car and our financing! Because of our experience with you, we have recommended Vista Honda to our friends. Thank you again!

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Great service. Very friendly. I was able to drive any car I wanted to check out. The dealer was pretty convincing. Almost ended up walk with a car the first time visit without realizing, but after visiting other dealers ended up coming back to this dealer since it had friendly salesman and also had the cat I was looking for. Only problem was I want able to negotiate the price on my used car. Its kind if my fault for not being pushy but, the price was still in my range so I had no issue. Overall salesman mike did a great job showing me the cars and since I came back I was able to find a car I wanted that they just put out.

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I traded my leased Infiniti in at Commonwealth Volkswagen in Anaheim for a used Mini Clubman. I quickly realized that the Mini was not the car for me as I do a lot of driving for work. I'm a home health nurse and travel all over Ventura County. I tried trading in my Mini, I was definitely upside down, at Toyota Simi valley, Toyota Thousand Oaks, Ford Thousand Oaks, Hyundai Thousand Oaks, Acura Ventura with no reasonable deal. My worst experience was at Simi Valley Honda... My application was submitted to 8 different banks and they wasted a lot of my time. My credit score was greatly affected by the multiple loan requests. I stopped spur of the moment at Vista Honda in Ventura where I was lucky to get Frank Martin as my salesman. He spent a lot of time showing me new and used cars. The finance manager worked out a good deal for me. The man who assisted with signing the final papers was also very fair, helpful and honest. I have purchased 17 cars in the past 28 years and this was my best experience. I love the Honda CRV I choose!

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Ramon is a great service representative. He was very knowledgeable about the car I was interested in and explained all the features to me. The team was obviously eager to sell the car, but it was low pressure. I felt like they wanted my business but I also would have felt comfortable taking their written offer home so I could think about whether or not I wanted to purchase the car.

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