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Volkswagen of South Charlotte
Charlotte, NC
2,014 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,014 reviews
April 18, 2024
Chris Hand and the entire team were a pleasure to work with! Communication and interaction was great. The best dealership to work with in Charlotte. Very professional, highly recommended. with! Communication and interaction was great. The best dealership to work with in Charlotte. Very professional, highly recommended. More
by Renee
Employees Worked With
Helpful April 17, 2024
My experience from start to finish was perfect. Chris was super knowledgeable, accommodating and easy to work with. His follow up was on point and there was no pressure at all. He introduced us to Chris was super knowledgeable, accommodating and easy to work with. His follow up was on point and there was no pressure at all. He introduced us to Vic with whom we went on a test drive and he was just the nicest guy! Paperwork was exactly as expected and he did not waste our time at all. 10/10 More
by Carrie H
April 15, 2024
Matt was great. We were able to handle most of the work remotely. Delivery of the vehicle was under 90 minutes. We were able to handle most of the work remotely. Delivery of the vehicle was under 90 minutes. More
by kyle.blumenstock
April 15, 2024
Gene was knowledgeable and great to work with. I respect his transparency, which is not common with others in the industry. He listened to my needs and never pressured me into any situation. Becau I respect his transparency, which is not common with others in the industry. He listened to my needs and never pressured me into any situation. Because of this experience, I love my purchase even more and have a great trust in my new car. More
by dwyer.adam0416
April 15, 2024
fast and efficient! chris was awesome and very attentive. this is our 2nd great experience here. chris was awesome and very attentive. this is our 2nd great experience here. More
by kaylin
Employees Worked With
April 13, 2024
We are previous customers of south charlotte. Volkswagen are always treated wonderfully by the staff. We came in late on Friday night. We did not feel rushed at all. We were able to close the dea Volkswagen are always treated wonderfully by the staff. We came in late on Friday night. We did not feel rushed at all. We were able to close the deal and everyone was super excited. Thank you to this entire staff. More
by lindahome4you
April 13, 2024
Amazing service. Matt is a pleasure to work with and very efficient! Highly recommend VW of South Charlotte. Matt is a pleasure to work with and very efficient! Highly recommend VW of South Charlotte. More
by OLIVIASORRELLS
April 12, 2024
Matt was such a great salesman - super helpful and patient! The dealership was all around great, very friendly and approachable service! patient! The dealership was all around great, very friendly and approachable service! More
by cameron.hendrickson33
April 09, 2024
it was a pleasure working with Spiros. He was helpful and understood what I was looking for. No pressure at any time. The other people I worked with were very nice as well. He was helpful and understood what I was looking for. No pressure at any time. The other people I worked with were very nice as well. More
by JDS
