We visited the dealership with no intention of buying a new car, we were just looking to see if we liked the S60, as my Saab lease was expiring in October. We sat down with Mish and he started to work the numbers with us for a lease, we informed him that our lease was not up until October-so he sent the used car manager out to look and he returned saying it was in great shape. I went back the next day and worked out a deal with JC. They made it very easy to do the deal by getting us out of our Saab lease early. This dealership treated us so well, and now my wife is thrilled with her new S60 Volvo-she had never considered a Volvo, and because of the great customer service from this dealership, is driving one and will probably be a loyal Volvo driver, as she had been with Saab, for many years.

Leslie and Michael Clemens

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Recently my husband and I were in the market for a new car. Having previously owned Volvo cars we knew we wanted to stay in the Volvo family. Our previous Volvo's were purchased from Stutz Volvo in Danvers. I spoke to a friend who said that Volvo Village had aquired Stutz and the people there were very nice. My husband and I decicded to visit the Danvers location and our representative William was very accomadating and knowable about the Volvo XC60. My husband and I were very specific about the features that we wanted and William was able to find us two models that fit the criteria.

During our visits to the dealership all of the sales representatives were very attentive and friendly. My husband and I could not be more pleased with our purchase. In fact, we are hoping to be back at the Danvers Volvo Village to purchase another Volvo by the end of the summer.

I would like to once again thank William for all his help and Alfonso for working with us for the final purchase you made my 44th birthday special.

Sincerely,

Lisa Mansour

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My wife and I had an excellent experience and will definitely be back again when we look for our next Volvo! We are from about 3 hours away in Western Maine and picked a couple dealers in MA because of their expanded inventory. I emailed the dealer to verify pricing I saw on their website and set up an appointment with Alfonso. Once we got there Alfonso introduced us to William who showed us several cars we were interested in. Past experience with other dealers, is the high pressure approach. Not here, they were all great and didn't make you feel pressured. We had such a good experience we never left the dealer to visit the others on the list, we just signed on the dotted line. A great price and outstanding service, what more could you ask for. Vadim did an excellent job going over the car with us and answering any questions prior to us leaving in our new car. On a scale of 1 to 10, I give them a 10+

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Excellent Sales and service departments. Found the XC60 I wanted. Good trade in value. Service department is the best I been to in the area.

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Everyone we came across at Volvo Village was incredibly friendly and helpful. I would recommend VV to anyone looking at Volvos! Outstanding, friendly customer service.

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Fred was honest, informative and direct at all points of our sales process. He responded quickly to text and telephone questions. We were looking for cars with the Volvo safety technology package. There were only a few such cars in stock anywhere in Massachusetts. Fred helped us find one that met our requirements at another dealer and arranged delivery. At delivery, Fred spent considerable time giving us an orientation to the car's features.

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Very pleasant no hagle car purchase. Got a great car for a great price. All paper work was done in a timely fashion. Would highly recommend this dealership. Only appear to sell quality cars for great prices.

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From the moment I arrived to inquire about a late model used Volvo to the moment I drove off the lot with a new model, my experience with the staff at Volvo Village of Danvers was excellent. Vadim, Misha, JC and Jayme were patient, professional, and went above and beyond to find and take care of everything I needed to put me behind the wheel of the vehicle I was looking for, including fulfilling some special requests to make certain everything was just right.

Throughout the process, they made sure to keep me informed along the way and were diligent about ensuring everything went according to schedule. From selection to financing to delivery and explanation of all the features of the vehicle, Vadim worked diligently with his great colleagues to see that all the details went smoothly and not only met but surpassed my expectations.

I've already had the opportunity to recommend this dealership and look forward to doing so to family and friends (as well as potentially considering them when it comes time to replace our other car) in the future. My sincere thanks to them for a great car-buying experience!

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Vadim was a pleasure to work with from the start. Knowledgeable, persistent without being too pushy and a straight forward negotiator! Dealership seemed to support Vadim's low key yet direct style!

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The experience at Volvo Village in one word - outstanding ! Mr. William Crowell was a true gentleman and professional, a pleasure and fun :) to deal with, thanks Billy you were a great sport.

General Manager Mr. Romano was exceptionally fair, honest and very transparent. Mr.Romano made buying a Volvo one of the best car buying experiences i have ever had, thanks Alfonso.

My wife and I truly enjoyed the professionalism of Mr. Crowell and Mr. Romano. I would highly recommend this dealership.

Robert F. Bracey

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