John Taylor and Ken are knowledgeable, ethical individuals. I look forward to doing business with them again. John knows the car business and people. Very personable and easy to work with.
"Exactly what we were looking for!"
- maggie & eric
John Taylor helped us narrow our car search in a way that was informative, realistic and fun. He was not pushy, just gave us what we needed to make a decision. We highly recommend John and the dealership. We are thrilled with our Volvo!
Maggie and Eric
"Dealing with the devil"
- Lisa Laituri
Do NOT buy from these people. I was in the process of purchasing a specific car (a C30)...one that I couldn't find anywhere BUT here. Next thing I know, the vehicle is off their website and when I call to follow-up not he process they inform me that the vehicle has sold. He then had the nerve to ask if I was interested in another car on their lot.
The C30 that I was interested in is a RARE car. I live in Orlando, FL and had to deal with the dealership over the phone during the buying process. This C30 was replacing my other car that was just totaled out. Why would I try to buy a car from a dealership in IL if I could go to any Volvo dealership and find any Volvo? They "denied" that the car was sold from underneath me (if you will believe that).
Worst customer service...they only car about making a sale and not the customer
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