Read Reviews Volvo of Lisle

Volvo of Lisle

Volvo of Lisle

4375 Lincoln Ave
Lisle, Illinois 60532

Sales: (630) 852-6000
Service: (630) 852-9500
Parts: 18668766586

Volvo of Lisle
Manufacturer: Volvo

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  • Customer Service:

    4.9

  • Quality of Work:

    4.9

  • Friendliness:

    4.9

  • Overall Experience:

    4.9

  • Pricing:

    4.6

24-Month Rating

based on 119 reviews

4.8

4.8 out of 5

163 lifetime reviews

Volvo of Lisle

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Certified: Volvo of Lisle

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Volvo of Lisle has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Volvo of Lisle
Welcome to Volvo of Lisle, One of the Largest Chicago Volvo Dealers in the Midwest and proud member of the Lisle Auto Plaza, servicing and selling cars in Chicagoland since 1962. Visit our facilities from Chicago Volvo, Rockford, Gold Coast, Aurora, Naperville, Peroria, Highland Park, Glencoe, Lake Forest, and Arlington Heights. Volvo of Lisle's staff will assist you with the financing and leasing of a new Volvo, used Volvo, pre owned Volvo, or Certified Volvos Chicago used S40 volvo sedan, used S60 Sedan, used S80 sedan, Used V70 wagon, used XC70 Cross over, used XC90 SUV, XC60 Cross over SUV, C30 Coupe, and used C70 Convertible.

Our Location

Sales/Showroom

Monday: 6:30 AM - 9:00 PM

Tuesday: 6:30 AM - 9:00 PM

Wednesday: 6:30 AM - 9:00 PM

Thursday: 6:30 AM - 9:00 PM

Friday: 6:30 AM - 9:00 PM

Saturday: 7:00 AM - 5:00 AM

Sunday: Closed


Our Amenities

Mobile Technician Free Drinks
Vehicle pick-up & delivery Free Loaner Cars
After Hours Drop-Off Free WiFi
Automated Car Wash Laptop Computers
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Rental Car Service Onsite
Drive-In Service Shuttle Service
Express Service Television
Free Coffee Vending Machines

Cathey1
5/7/2013 10:05:03 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lolita CookLolita Cook
Ken KowalKen Kowal
Tom SchultzTom Schultz

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Volvo of Lisle:

My reason for coming back to Volvo of Lisle is two fold. I purchased an S40 back in 2005 @ a great price and was very satisfied. The other was because the President(unknown to me) of the company was shopping at my place of work and sincerely listened to my long sad story about, how I totalled my S60 in the recent floods. He then gave me a card without pressure and said if your in the market for another Volvo come by and see us we will take care of you. I went out to Volvo of Lisle, a few days later and I now have a new love a 2010 S80.... Princess is new but definitely an asset to the delearship and appreciated by myself and my husband. Lolita was ABSOLUTELY AWESOME!!!! Tom you are PHENOMINAL!!! & Ken thanks for understanding how to make the customer feel important. This team as a whole was patient, kind and genuinely interested in my needs.... even though it was almost closing time they never made us feel rushed or pressured to buy they were still getting us tea & soda and making sure we were comfortable. I love Volvo's and my future purchases will come from this location.

Thanks
Cathey Collins

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Redhawk165
5/7/2013 8:34:11 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dominic Lattanzio with Dave Harris and Auto Tech "Matt'.

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    N/A

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Volvo of Lisle:

Since my first visit (October 1974) to Lisle Volvo, and communication with Heinz, Ziggy, and Joe it has been a pleasant experience. And evolvement through the years has created the present first rate crew that will also generate continued usage for the future.
What this says is "I like it!" Keep up the good work.

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judycar1943
5/7/2013 4:59:34 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Timothy Whitefleet

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    N/A

  • Overall Score:

    5.0

My Review Of Volvo of Lisle:

Received a complimentary mini detail as a birthday gift. This gift is a very nice addition from the dealership and goes a long way toward a positive outlook when it comes to customer service. Tim Whitefleet was a pleasure to work with.

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lisaanns
5/5/2013 2:14:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lolita CookLolita Cook

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Volvo of Lisle:

I recently leased a new Volvo S60. Lolita Cook went above and beyond to make sure I got the car I wanted and her knowledge of Volvo cars is amazing. When I picked up the car, she spent the trime I needed to make certain I was comfortable operating the car as well as understanding all of the features on the new car. I would, without a doubt, recommend this dealership and, specifically, Lolita to anyone looking for a car. Based on my own personal experience, I would recommend a Volvo.

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folsen
4/20/2013 5:26:42 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kelsey

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Volvo of Lisle:

In addition to having a scheduled oil change I was having trouble synching my phone and getting Nav to come through the speakers. Kelsey got my phone to synch. Then she and her team tried all kinds of tricks, including calling Volvo, to get Nav to come through the speakers. Apparently my phone is one that is not compatable. The team did come up with a viable solution (and a very thrifty one at that) to solve my Nav problem. They went above and beyond to solve this problem.

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fun2bslg
4/18/2013 5:24:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tommy KorallusTommy Korallus
Bob MakowkaBob Makowka

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Volvo of Lisle:

This is the second vehicle we have purchased from this dealership. We are very pleased with the service, staff, and vehicles! They are very customer service oriented.

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Pars60
4/13/2013 8:11:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob MakowkaBob Makowka

  • Customer Service:

    4

  • Quality of Work:

    4

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    3

  • Overall Score:

    4.2

My Review Of Volvo of Lisle:

Good Folks and friendly service. I thought i could have received a better price of MSRP without the Costco option and the Loyalty program offer. Overall, i think this dealership is professional. Service team seems like a good bunch of people.

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wxtian
4/7/2013 9:54:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lolita CookLolita Cook
Tommy KorallusTommy Korallus

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Volvo of Lisle:

Went to purchase a XC 90. Lolita is very friendly and helpful. Tim at the service department is also very helpful in fixing a problem on the S40 I drove to the dealership.

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sandrakorbly
4/4/2013 9:09:56 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lolita CookLolita Cook
Ken KowalKen Kowal

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Volvo of Lisle:

Purchased a CPO Volvo there several weeks ago. After getting the car home, had service light come on the very next day. Also discovered some flaws in the driver's side mirror casing. Took the car in today and the problem with the anti-skid light was fixed. Sales manager had agreed to fix the mirror problem at no charge, once the part came in. Service technicians were efficient, friendly, patient, and thorough.

The sales person I bought the car through was very friendly and patient with me. I would not hesitate to buy another car there again.

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Chasinglight
4/1/2013 10:10:41 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim Whitefield

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Volvo of Lisle:

I felt I was treated very fairly, everything was explained to me so I could understand it clearly and everyone I interacted with was very friendly.
The car drove very good and I was happy with what was done.
Thank you!

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