W.I. Simonson Mercedes Benz

W.I. Simonson Mercedes Benz
1626 Wilshire Boulevard
Santa Monica, California 90403

Sales: (310) 829-4511
Service: (800) 784-9231

Manufacturer: Mercedes-Benz


Most Reviewed Employees
John Halaka John Halaka
Internet Sales
Ernest Luna Ernest Luna
Internet Sales
Hamlet Karapetian Hamlet Karapetian
Fleet Manager
Frank Takesh Frank Takesh
Sales Rep Master Certified
Young Kim Young Kim
New & Pre-Owned M-B Sales Rep
Denise Justice Denise Justice
Internet/Remarketing Manager
Damien Wheat Damien Wheat
Master Certified New & Pre-Owned M-B Sales Rep
Brian Lane Brian Lane
Certified Sales & Leasing Consultant
Michael Aram Michael Aram
Sales Rep
Anne-Marie Cohen Anne-Marie Cohen
Fleet Assistant
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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.


Twenty-Four Month Rating: 4.8/5
112 Reviews
W.I. Simonson Mercedes Benz

Overall Score: 5 Star Rating4.8



About W.I. Simonson Mercedes Benz
Certified: W.I. Simonson Mercedes Benz
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, W.I. Simonson Mercedes Benz has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



Godsglory
5/19/2012 6:09:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Halaka

My Review of W.I. Simonson Mercedes Benz:
Phenomenal, exceptional sales personnel, made me feel valued/appreciated worked greatly with my budget, surprisingly, called next day to see if my car was ok.

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Johndoe12
5/18/2012 5:36:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Halaka

My Review of W.I. Simonson Mercedes Benz:
John Was very helpful throughout the whole deal and Made sure I was taken care of the whole time. He also made sure to stay in contact with me just to see how everything was going and if I needed anything else.

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Jyeargin
5/14/2012 4:38:21 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Halaka

My Review of W.I. Simonson Mercedes Benz:
I recently purchased a pre-owned 2011 c300 from John Halaka. He did a great job showing me the car, and when the time came working through the details to get the deal closed. I appreciate his professionalism and would recommend him to other buyers.

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gene111
5/11/2012 11:44:12 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Halaka

My Review of W.I. Simonson Mercedes Benz:
John will go an extra mile to make you happy. The car was used and had few things to be fixed. It was done in a timely manner. Thank you John.

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Michael Alam
5/6/2012 8:28:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Halaka

My Review of W.I. Simonson Mercedes Benz:
Great services!I came in and met with John Halaka and told him the car I liked. He took care of everything else. I am very happy with him!!!

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jessicagandolfi@mac.com
5/5/2012 11:20:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ernest Luna

My Review of W.I. Simonson Mercedes Benz:
This is our second car from Ernie and he never fails to deliver. He works 110% to make sure we are happy every step of the way and always with a smile on his face. Superb! We have already recommended him to 2 of our friends. Professional, courteous and amusing at all times, a great salesman!

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satyajitc
5/4/2012 7:18:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Halaka

My Review of W.I. Simonson Mercedes Benz:
John Halaka was the most helpful, patient, knowledgeable and non-pushy (which is a big deal for me, because I get turned off by hard-sell) dealer I had the pleasure of talking to during my week-long search for a car. He politely accepted my rescheduling of the second visit, because I was having a busy week at work. Answered all my questions and helped me through every step, got me a great deal, and most importantly, did not make me feel intimidated or neglected at any point. I have been in too many situations where a dealer visibly "switches off" once the money changes hands, but John has also been consistent in following up after the sale. The paperwork completed at 9 PM on Friday evening and he was with me all the way, and even had a helpful suggestion for a dinner place nearby as I drove my car out of the showroom. Truly excellent service, and I would recommend WI Simonson, and John Halaka in particular, to anyone looking for a car.

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bengold
5/4/2012 4:54:38 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Halaka

My Review of W.I. Simonson Mercedes Benz:
John Halaka went over and beyond to help me get my car. I had been looking for a used 2009 E550 with low mileage for over four months when my car shoed up on the lot. he called me right away and helped me get the car for a great price.

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mtomon
3/2/2012 3:54:57 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Halaka

My Review of W.I. Simonson Mercedes Benz:
John was helpful in working through different options to meet my needs and deliver the car I was looking for. Moreover, he was responsive in follow up after I left the lot.

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carstar99
2/24/2012 10:21:52 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John H. and Marc R.

My Review of W.I. Simonson Mercedes Benz:
John was very helpful and not pushy. He made me feel comfortable and gave me a good deal on my Mercedes. Marc handled the paperwork and moved through it very quickly. There were times where I felt he was being somewhat condescending, but that may just be his personality and has nothing to do with me. Over all, I was quite satisfied with my experience, and really love my new car. I'd definitely recommend this dealership to anyone looking for a new or used Mercedes, and tell them that John is a great guy to work with.

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