Parkway Hyundai of Wilmington

Warrantied my Key Fob on my Elantra. Saved me at least 300.00 and washed my car without charging me anything, Great customer service! Saved me at least 300.00 and washed my car without charging me anything, Great customer service! More

Scheduled first regular maintenance. Service started in time and was done well. Car was washed. Ian explained a few things to me. All good! Service started in time and was done well. Car was washed. Ian explained a few things to me. All good! More

Everyone was very friendly they were quick to get my vehicle in and the service performed as needed. My experience with parkway has always been great. vehicle in and the service performed as needed. My experience with parkway has always been great. More

Ian was very professional and friendly. Definitely put me at ease and took care to keep me informed. Mark the driver was great too. Definitely put me at ease and took care to keep me informed. Mark the driver was great too. More

Dan Bergeron in service and Jimmy Todd in sales were knowledgeable, pleasant and easy to work with. We were very impressed with both of them! Thank you for a great experience! knowledgeable, pleasant and easy to work with. We were very impressed with both of them! Thank you for a great experience! More

Best customer service I have ever had purchasing a vehicle. Liz Kilgore surpassed all my expectations and was very knowledgeable about all the features of the 2025 Palisade had spent all the time we r vehicle. Liz Kilgore surpassed all my expectations and was very knowledgeable about all the features of the 2025 Palisade had spent all the time we required to become familiar with them and how to use them. Best sales person I’ve ever worked with in my 55 years of buying a vehicle. Also, this dealership has the best finance manager on the east coast, Bob Carroll went above and beyond explaining all our options and warranties. More

Best dealership in Wilmington. Always impressed with both sales and service. Experience the Parkway Difference! Always impressed with both sales and service. Experience the Parkway Difference! More

I scheduled an appointment with the service department for one of numerous recalls on my Santa Fe, and dropped my vehicle off for that repair and another two service checks related to dashboard indicator for one of numerous recalls on my Santa Fe, and dropped my vehicle off for that repair and another two service checks related to dashboard indicator lights. I was quoted $175 for *each* diagnostic of the service lights, so I declined one. Three hours after my appointment time I called to inquire about the status and was informed that they were getting ready to start working on my vehicle. When they finally finished the recall repair and checked on the indicator, they also had a list of 8 other needs for service, many of which had been recently completed. I was informed that the diagnostic fee would not apply to any of the needed repairs, and that my bill for the $175 diagnostic fee would be $230 due to a required $30 “miscellaneous fee,” plus taxes. When I questioned the miscellaneous fee, I was told that “everyone pays it.” The service person assigned to me knew nothing about the cost of each individual repair of the $2000+ list provided, and could provide no further information. Do you want honest, up front, efficient service? Do not go here! More

I purchased a car from this dealership a few weeks ago. My salesperson was Jimmy Todd. He’s the best salesperson I’ve ever dealt with. I’m 63 so I’ve bought quite a few cars. He gave me the info I wanted b My salesperson was Jimmy Todd. He’s the best salesperson I’ve ever dealt with. I’m 63 so I’ve bought quite a few cars. He gave me the info I wanted but he wasn’t pushy at all and no xx but he kept me up to date until my new Sonata came in. Finance manager was very pleasant and he explained everything thoroughly. More