My Review Of Walker's Renton Mazda:
If I could give this place zero stars, I would. Let me tell you why.
A few years ago, I bought a 2008 Mazda 3 here, and was told the aux input worked, it had satellite, 6cd changer ETC. Woohoo! Except no one told me until AFTER I bought the car that the aux only worked if you didn't have satellite, otherwise you had to buy a $300 switch box to make it work, and the dealer refused to eat the cost even though that was a main selling point for me.
Fast forward to Nov 23, 2013. My boyfriend was looking to buy a car, so we went to Walkers against my better judgement. While trying to negotiate the price of the car, the sales manager came out and proceeded to belittle my boyfriend for asking for a better price on the car. He was extremely condescending and rude. When my boyfriend told him we just couldn't afford the car for the price they were bottom lining out, the manager said "Well that is a whole lot of car, what did you expect? What are you trying to accomplish here?" Tried to tell my boyfriend that he wasn't pre-approved for his financing that he WAS pre-approved by before we even went to any dealer. The manager asked me "Am I missing something?" to which I replied "Well yes, he said he can't afford the price you're giving him, we don't have any more time today to look at car's we need to get to dinner and you're being extremely rude and condescending to him and we don't appreciate it." His response to that was to crumple his paper up in my face and say "FINE" and walk away from me. When we asked to speak to his manager he said he was the manager and refused to tell us how we could contact the owner of the dealership. I was ready to buy another car from there too but not after this. I would not recommend ANYONE to this dealership. Stay away. The manager Jan Rac is extremely rude and impossible to work with. Laughs at you when you ask to speak to the owner. Not professional at all.
The salesman we worked with before Jan brought the black cloud over was Alex Boze and he was extremely nice, courteous, professional and more than willing to help and answer our questions.
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