My Review Of Walker's Renton Mazda:
I contacted Doug at Walker's after doing much of my test driving and shopping at another area dealer, and thought it would be wise to at least check with a second dealer to compare pricing. That turned out to be a REALLY good idea. I read so many good comments about Doug here and elsewhere that I contacted him via email, asking him what his best price was on a 2014 CX-5. He responded very quickly and didn't interrogate me for details on what price he had to beat. We shared info back and forth via a few emails over a few hours, and they gave me a surprisingly and significantly better deal on the exact car I wanted. I arranged to come in that day after work; Doug greeted me by name from across the showroom, had my car right there to look at and was thoroughly professional, genuinely friendly and courteous.mhe seems to be the kind of guy who loves his job and enjoys giving people the best wall he can. I am thoroughly happy with the deal he gave me and he made what can often be an arduous or a least somewhat uncomfortable experience a very pleasant one. My only tiny critique, just to try to present both sides, would be that the paperwork process took about 90 minutes instead of the 40 or so he predicted. A tiny issue, of course; this was Friday after work and I'm sure things get hectic. He even washed and gassed-up my car personally because his detail staff was preoccupied, in order to get me on my way. He also, despite it being mid-Friday evening, took every opportunity to answer every one of my questions about features and operation, and even took time to educate me on things I wasn't even aware of to ask about. Just fantastic service all the way around, and I couldn't recommend Doug any more highly. If the service department is equally professional, I'm sure that I'll have a long happy relationship with Walker's. thanks, Doug!
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