Read Reviews Walker's Renton Mazda

Walker's Renton Mazda

Walker's Renton Mazda

200 S Grady Way
Renton, Washington 98057


Sales: (425) 277-1370
Service: (800) 921-8819
Parts: (800) 921-8819

Walker's Renton Mazda
Manufacturer: Mazda

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 142 reviews

4.9

4.9 out of 5

171 lifetime reviews

Walker's Renton Mazda

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Certified: Walker's Renton Mazda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Walker's Renton Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Walker's Renton Mazda

Located in Renton, WA, we are proud to offer the Greater Seattle Area including Kent, Auburn, Bellevue and Kirkland as well as the rest of Western Washington, some of the best prices on Mazda cars and SUVs around. Our team of sales professionals is dedicated to making sure all your needs are met during your car buying experience and are happy to answer your questions.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: 10:00 AM - 8:00 PM


Service

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:30 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 4:30 PM

Sunday: Closed


Our Amenities

Cable TV Parts Store
Free Coffee Vending Machines

w7ist
5/23/2013 4:59:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lenny WrightLenny Wright
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Walker's Renton Mazda:

Overall the new car buying experience was good. They were willing to work with the price of the vehicle and meet our needs. Time spent during the visit was long, but not exceeding what should be expected. Persons working there were friendly and knew their products fairly well. I would recommend this dealer to friends and family.

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mazda2014
5/19/2013 8:19:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andreas JenningsAndreas Jennings
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    4.0

My Review Of Walker's Renton Mazda:

So far , we enjoy the car, thanks for prompt delivery and great customer service from Andrea Jennings. I got my license plate and new alarm system. How do you test the new alarm system so that I will know if windows break , alarm will go off ?

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bensalvito
5/17/2013 10:08:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kris ColeyKris Coley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Walker's Renton Mazda:

This dealership offered a speedy, no hassle, no haggle buying experience. They are a very knowledgable team that gave me a good deal without being pushy. I highly recommend them!

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TrevorScarReview
5/15/2013 1:23:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lap NguyenLap Nguyen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Walker's Renton Mazda:

I went to the dealership 5/14/13 and had the Mazda 3 I grand touring in mind. Kris Coley asked me If I had been helped yet. He was by far the nicest and fun dealer I had met after shopping around for cars the past 2 months. He was respectful, helpful and really knew his Mazdas. Even helped me set up Bluetooth to my phone before we left the dealership.

If you want to purchase a Mazda ask for this guy! You won't be disappointed!

P.S. Kris- If you're reading this I found out that my I-touch had Bluetooth. I set it up about 1 minute later while I was leaving the lot. e-z-p-z!

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jdvillnow
5/8/2013 9:24:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James MorrisonJames Morrison
Lap NguyenLap Nguyen
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Walker's Renton Mazda:

Our entire purchase experience was excellent. James Morrison impressed us with his knowledge of Mazda, and his ability to sell us on the car's features without pressuring us. He informed us, and then let us make the decision.

Actual paperwork was a breeze. Simple, straightforward, and honest interaction.

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rjacobs11
5/4/2013 6:11:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alden AndrewsAlden Andrews
Jan RacJan Rac
Lenny WrightLenny Wright
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Walker's Renton Mazda:

great place. Lenny and Jan were professional and straight forward with the price. we used the costco program. felt very relaxed with both of them. alden was delight when dealing with final paperwork.

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Jennco85
5/2/2013 12:48:34 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kris ColeyKris Coley
AJ HammackAJ Hammack
Andreas JenningsAndreas Jennings
James MorrisonJames Morrison
Lap NguyenLap Nguyen
Ken PalmerKen Palmer
Jan RacJan Rac
Doug TruongDoug Truong
Lenny WrightLenny Wright
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Walker's Renton Mazda:

I had my heart set on a car from another dealership. Lenny and the guys at Walker's worked to get me a much better deal on a way better car! They really make you feel like part of a family - even though I dealt most closely with Lenny, everyone pitched in, helped with the details, and made me feel incredibly well-taken-care-of. At no point in time did I ever feel taken advantage of or pressured beyond my comfort level. They patiently answered my questions and explained everything to me. Thank you Lenny and the boys at Walker's Mazda!

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claridelm
5/1/2013 5:34:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joy PothanJoy Pothan
Lenny WrightLenny Wright
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Walker's Renton Mazda:

This dealership made buying a car easy. They provided me with quotes, even if they knew I wasn't planning to purchas that same day. They did not tell me, "If you want this deal, you'll have to get the car today." Truly a great group to work with. Lenny is very attentive, Tom was patient in trying to work out a deal with me, and Joy was very informative and thorough. The other employees also make the environment fun. I felt comfortable there.

Purchasing this car has made me realize that its not just a 'want' but an investment into my present and future life. I purchased a 2014 Mazda CX-5 (fully loaded) and it is busy-single-girl worthy and fully functional for a mid-sized family.

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SeanEll
4/27/2013 10:23:00 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alden AndrewsAlden Andrews
Doug TruongDoug Truong
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Walker's Renton Mazda:

I contacted Doug at Walker's after doing much of my test driving and shopping at another area dealer, and thought it would be wise to at least check with a second dealer to compare pricing. That turned out to be a REALLY good idea. I read so many good comments about Doug here and elsewhere that I contacted him via email, asking him what his best price was on a 2014 CX-5. He responded very quickly and didn't interrogate me for details on what price he had to beat. We shared info back and forth via a few emails over a few hours, and they gave me a surprisingly and significantly better deal on the exact car I wanted. I arranged to come in that day after work; Doug greeted me by name from across the showroom, had my car right there to look at and was thoroughly professional, genuinely friendly and courteous.mhe seems to be the kind of guy who loves his job and enjoys giving people the best wall he can. I am thoroughly happy with the deal he gave me and he made what can often be an arduous or a least somewhat uncomfortable experience a very pleasant one. My only tiny critique, just to try to present both sides, would be that the paperwork process took about 90 minutes instead of the 40 or so he predicted. A tiny issue, of course; this was Friday after work and I'm sure things get hectic. He even washed and gassed-up my car personally because his detail staff was preoccupied, in order to get me on my way. He also, despite it being mid-Friday evening, took every opportunity to answer every one of my questions about features and operation, and even took time to educate me on things I wasn't even aware of to ask about. Just fantastic service all the way around, and I couldn't recommend Doug any more highly. If the service department is equally professional, I'm sure that I'll have a long happy relationship with Walker's. thanks, Doug!

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jmrcar
4/23/2013 3:11:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doug TruongDoug Truong
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Walker's Renton Mazda:

Great experience....and I have bought many cars over the years. Doug saw that I wanted to get right down to business and accomdated that. I am very happy with the outcome and will recommend Doug to anyone who wil listen.

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