Walsh Honda

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Walsh Honda:
I just recently bought a car from the Walsh Nissan store and had such an excellent experience that I recommended Walsh Honda to my Mother for servicing her Honda Accord. I called to make an appointment for her and spoke with service advisor William Sawyer. He asked how many miles were on the car and when it was last serviced. I really didnt know and my mother could not remember. William told me that he could get it in the following morning and would check it out for me and let us know what it would need. He asked if we would need a ride home or back to work. I told him that I would just follow her to the dealership and pick her up as we were going shopping anyway. About lunch time William called and said that the only thing they could see that the car needed was an oil change and that we should be thinking about purchasing 2 front tires probably within the year depending on how many miles she drove. I gave him the go ahead on the oil change and we picked the car up about an hour later. When we picked the car up, William told us that they had also found a tail light out and they had replaced it free of charge! I was quite impressed, it would have been easy for someone to upsell us a larger service as we obviously didnt know much about cars. We have now had an excellent experience at both dealships and would recommend them to anyone.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Walsh Honda:
salesperson was not very helpful or did they seem to care at all- it was difficult to find one to help me and when I went to find one- they seemed inconvenienced that I was there. Also dealership was old and small, hardly any inventory and service department was pitiful. I would like to bring my vehicle to be serviced at a dealership with more to offer. I am quite satisfied with my experience and everything about Jeff Smith Nissan, where I bought. I would highly recommended them

Share on Facebook

Was this review helpful to you? Yes | No