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Walt Massey Chrysler Dodge Jeep RAM Columbia

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.6
167 Reviews
Welcome to Walt Massey Chrysler, Dodge, Jeep, RAM in Columbia, MS — your leading dealership for Chrysler, Dodge, Jeep, and RAM vehicles. Situated at 800 Highway 98, we are dedicated to offering an exceptional selection of new and pre-owned vehicles from four of America’s most iconic automotive brands. Whether you're looking for the rugged durability of the RAM 1500, the off-road prowess of the Jeep Wrangler, the powerful performance of the Dodge Charger, or the innovative luxury of the Chrysler Pacifica, Walt Massey Chrysler, Dodge, Jeep, RAM has a vehicle tailored to your demands. Our dealership is renowned for its customer-centric approach, ensuring that every visitor receives personalized service to match their automotive needs. Our experienced sales team is eager to guide you through our extensive inventory and assist you in selecting the perfect vehicle. Additionally, our advanced service center is equipped to handle all maintenance and repair needs with certified technicians who specialize in these brands, using only genuine parts to maintain your vehicle’s performance and longevity. Stop by Walt Massey Chrysler, Dodge, Jeep, RAM today to explore our models and take advantage of our knowledgeable staff and outstanding customer service. Discover why we are the preferred automotive destination for drivers in Columbia, Hattiesburg, McComb, and beyond.
Contact Dealership

1470 Hwy 98 E

Columbia, MS

39429

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Showing 167 reviews

September 07, 2026

Everything was fine. ..the cost of the oil change was a li more expensive though I'll be back soon More

by marynell0728
Recommend Dealer
Yes
Employees Worked With
Samantha Saucier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Saucier
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Sep 08, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi, we’re glad everything went well with your oil change. We know pricing is important, especially with routine maintenance, so we’re always working to remain competitive while providing quality service. We’re happy to hear you’ll be back to Walt Massey CDJR Columbia soon!

September 02, 2026

I would never use them again. Will tell all who will listen my experience. Over priced and unneeded parts, no options stated. Retrieved the car bought parts from parts store for More

by Dannewcomb705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Delk
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 02, 2026

Friendly knowledgeable good sales people good service clean building no pressure no snappyways offered more than one test drives More

by rickydowell62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lundin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 02, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi Ricky, thank you for sharing your experience at Walt Massey CDJR Columbia. I’m glad you had the chance to work with a friendly, knowledgeable sales team without feeling pressured. I hope you are enjoying your new vehicle.

August 31, 2026

The peoples are really nice and the service was awesome I would recommend any one the dealership is trustworthy More

by SHELIAMURPHY7284
Recommend Dealer
Yes
Employees Worked With
Samantha Saucier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Saucier
Print
Sep 01, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi Shelia, thank you for the kind words about our team at Walt Massey CDJR Columbia. It means a lot to know you found everyone friendly and you felt confident in our dealership. Your recommendation is truly appreciated.

August 30, 2026

Sales guy was good. Finance guy was pushy. Pushed some products and was goi g to replace broken turn signal. His attitude was xxxx poor. More

by leondsmith83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lundin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 29, 2026

They went above and beyond to get me in the vehicle that I thought I wasn't about to get into. If Tim wouldn't have been texting me to see if I still wanted to see about it the vehicle, I wouldn't be in it More

by LASHAY74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi, I’m glad Tim stayed in touch and helped keep the opportunity open for you at Walt Massey CDJR Columbia. It’s great to know his follow up played such an important role in helping you get into the vehicle you wanted. I hope you enjoy your new vehicle!

August 21, 2026

When I needed questions answered about financing…Ghosted…no call back, no email returned. This is fundamental when dealing with customers who you want to have return business More

by ERIC.ELMORE9903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lundin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 25, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 21, 2026

Great experience, satisfied with both sales and service department. Everyone willing to help and assist. Thanks! More

by dldunaway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 25, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi! Thank you for sharing your experience. I’m glad both our sales and service teams provided the helpful, attentive service you were looking for. Thank you for choosing Walt Massey CDJR Columbia!

August 20, 2026

Took My Truck In For A Recall . service Department Got Right On My Truck. The wait Was Very Short, Great People Working At The Dealership More

by Bruceard1005
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Saucier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 25, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi! I’m glad your recall service was handled quickly. It’s great to know our service team made your visit a positive one. Thank you for choosing Walt Massey CDJR Columbia!

August 19, 2026

So far my experience with Walt Massey has been positive and I look forward to a continuing relationship. More

by ncnative1957
Recommend Dealer
Yes
Employees Worked With
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Rodriguez
Print
Aug 20, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad your experience with Walt Massey has been a positive one so far. Building lasting relationships with our customers is important to us, and we appreciate the opportunity to continue earning your trust each time you visit. We look forward to taking care of you for years to come!

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