Walt Sweeney Ford Inc.

Walt Sweeney Ford Inc.
5400 Glenway Avenue
Cincinnati, Ohio 45238

Sales: (513) 922-4500
Service: (513) 347-4958
Parts: (513) 347-2600

Manufacturer: Ford

Most Reviewed Employees
John Sweeney John Sweeney
Sales Consultant
Walt Sweeney IV Walt Sweeney IV
Sales Consultant
John Treglia John Treglia
Finance Mangager
Justin Smith Justin Smith
Internet Sales
Mike Wilkins Mike Wilkins
Sales Consultant
Phil Seymour Phil Seymour
Sales Consultant
Mike Struble Mike Struble
Sales Consultant
Pat McMahon Pat McMahon
Sales Consultant
Bob Easterling Bob Easterling
Sales Consultant
Barry Burris Barry Burris
Collision Estimator
Need a New Car?

Dealership Amenities
Customer Lounge Area
Free Coffee
Free WiFi
Instant Financing
Parts Store
Shuttle Service
200,000 Mile New Car Warranty
Collision Repair Center
Television
After Hours Drop-Off

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 11:00 AM - 3:00 PM

Twenty-Four Month Rating: 4.8/5
83 Reviews
Walt Sweeney Ford Inc.

Overall Score: 5 Star Rating4.8



About Walt Sweeney Ford Inc.
Certified: Walt Sweeney Ford Inc.
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Walt Sweeney Ford Inc. has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Walt Sweeney Ford Inc.
We take pride in serving Ford customers in Cincinnati. Whether you are in the market for a new Ford, a certified pre-owned model or a used car of the highest quality, check us out, we work hard to earn your business. Find your next ride on Cincinnati's West Side. We make it worth your while, because Walt Sweeney saves you money.

The service department at Walt Sweeney offers Wi-Fi and concessions as well as a free shuttle service. We service all makes and models and are home to the first QuickLane Tire and Auto Center in Cincinnati. Service convenience backed by Ford quality.

waltsweeney.com
facebook.com/waltsweeneyford


galodriel7
4/6/2012 11:52:35 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rob Ernst

My Review of Walt Sweeney Ford Inc.:
Still waiting on mud flaps to come in for the car so they can be installed but everything else was easy and simple. I felt immediately comfortable and the whole process was done quickly and minimal inconvenience to myself.

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reder1207
3/20/2012 11:27:14 AM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Treglia

My Review of Walt Sweeney Ford Inc.:
I enjoyed my experience at Walt Sweeney Ford. The sales staff was very helpful and informative and made the buying experience much easier. I also appreciated the ease of the financing and figuring out warranties and cost per month. The staff worked on a price that would work for my finances. Overall this was a great experience and I would definitely recommend them in the future.

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Carps
9/23/2011 10:44:04 AM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Pat McMahon

My Review of Walt Sweeney Ford Inc.:
We had a very good experience working with Pat McMahon. He was very courteous and worked with us to get to a point that worked for the dealership and also worked for us. He was friendly and got us the information we requested. He made the car buying experience relatively painless. We were happy with the service we received there and especially with Pat.

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jimgoodrich
9/12/2011 9:43:06 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mr.pat Mcmahon

My Review of Walt Sweeney Ford Inc.:
My initial visit to Walt Sweeney was to just look and compare to what other dealerships had to offer.Mr. Mcmahon was kind and courteous right from the start as i explained i was just looking he replied"ok,just let me know if i can help".My wife and i did ask a few questions before leaving that evening.The next day we looked at other dealerships with some being 30 miles away.We returned to Walt Sweeney the following Saturday because of the initial way we were greeted and then "left alone".Mr. Mcmahon truly made the experience wonderful and we will remember him for his professionalism.The rest of the team there was very supportive in the completion of our purchase.

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jlcable
9/7/2011 5:35:10 PM

Overall Score: 1 Star Rating   1.4  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: mark/ bob

My Review of Walt Sweeney Ford Inc.:
This dealership did nothing by give me the run around when trying to purchase a vehicle. After leaving the dealership not happy with the price they were giving me, they continued to call quoting the exact same monthy payment as when I was in there. Then, they finally called with the monthly payment I needed and said that I would be happy. I called several times before making the half hour drive to the dealership to make sure the amount was correct and nothing else, and it was confirmed. But once at the dealership, I was approached with a confused response to the number as if I had made it up and was being ridiculous. It came to the point that I had to have them listen to the voicemail from the manager with the number. Since he was not there that day, they had to call him and find out what was going on. The communication at this dealership is awful, as well. The manager apologized over the phone but I was still out of the time, gas, and stress of going back to the dealership all for a deal they were not going to follow up on. In no way was their number honored or was I componsated in any way. I do NOT recommend you purchase a car from someone so dishonest and unprofessional.

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Response from: Walt Sweeney Ford Inc.
Added: 9/9/2011 10:01:03 AM
We are committed to providing high quality customer service, but based on your review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We are very sorry about the negative experience you had at our dealership and will look to improve our communication in the future. However, under the Ford Motor Company A/Z - Plan (Employee Purchasing Program), which you are using to purchase your Ford, there is a set price that every vehicle must be sold for. We are not allowed to deviate from this price under any circumstance. If we choose to deviate from this price we face possible punishment from Ford that include fines and removal from the A/Z - Plan, which would significantly effect our business. Besides losing our A/Z - Plan privlidges, you and your sponsor could possibly loose yours as well. We are sorry about any error made on our end, or misscommunication. However, as I mentioned the selling price is set by Ford (A/Z - Plan is below invoice) and we never changed the selling price for you. Again, we apologize for any errors or misscommunication between you and the dealership and will do anything we can for you in the future to make you a satisfied Walt Sweeney Ford Customer.

jhrolf1
9/7/2011 8:08:54 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Sweeney

My Review of Walt Sweeney Ford Inc.:
John was great to work with. He was very thorough in reviewing all of the features of my new Explorer. He made the process of buying a new SUV painless.

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jimtelscher
8/29/2011 7:36:07 AM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: a sweeney

My Review of Walt Sweeney Ford Inc.:
we never were told what the actual price of the vehicle was. the sticker says $26405.no where on the sales contract does it say $26405.
Cash price of vehicle lists $28395.72

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krh1988
8/22/2011 10:18:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Sweeney

My Review of Walt Sweeney Ford Inc.:
My experience at Walt Sweeney Ford was wonderful. John Sweeney to be specific was exceptionally helpful and overall responsible for my great car buting experience. I would recommend him to all my family and friends looking to buy a car. When the time comes for me to buy another vehicle I will be returning to Walt Sweeney Ford before going anywhere else.

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sjshorter
8/22/2011 9:38:18 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Sweeney

My Review of Walt Sweeney Ford Inc.:
This was the best experience I have every had buying a car.
The service and cooperation was outstanding. John Sweeney
showed just respect for me and my needs and worked hard
till he found the right car to fill those needs. John's warm
personalityand concern to help me was greatly appreciated.
I will continue to buy my future cars from John at WALT
SWEENEY FORDS. I was pleased with the entire exerience.

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Mike & Laura M.
8/15/2011 1:48:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Sweeney

My Review of Walt Sweeney Ford Inc.:
As always, so pleased to buy from John Sweeney/Walt Sweeney Ford: for the terrific value and because we're treated with courtesy and respect!

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