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Wantagh Mazda - Service Center

4.9

60 Lifetime Service Reviews

3180 Sunrise Hwy, Wantagh, New York 11793

60 Reviews of Wantagh Mazda - Service Center

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April 11, 2017

"20,000 miles service - 2015 Cx9"

- Bilk

Service from this dealership is always exceptional. I own a 2015 Cx9 and lease a 2016 Cx5. Highly recommend this dealership. Service is done timely and the car is returned in clean condition.

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Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gary Gavin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 13, 2017 -

Wantagh Mazda responded

Thank you for the excellent review! Your continued loyalty means a lot to us and we appreciate you sharing your great experience with others. We look forward to working with you again!

March 26, 2017

"Worth the drive!"

- MichaelS

I moved back to Queens several years ago but drive out to Wantagh Mazda for excellent service every time. It helps that my Mazda3 is a great car to begin with and the team at Wantagh Mazda keeps it that way as they did with my Protege5 before this. Thank you!

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Gary Gavin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kenny Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 29, 2017 -

Wantagh Mazda responded

Michael, we so appreciate your continued business with us! We are overjoyed to see that you always receive no less than excellent service. Thank you for choosing Wantagh Mazda for your maintenance needs!

February 25, 2017

"Always a pleasant experience "

- Gene

I have had my CX-9 for eight years. It has been always serviced by Wantagh Mazda. What makes me going back every time (it is pretty far away from me) is that they always provide great service. The service advisors are knowledgeable and always pleasant to deal with. I had the rear axle seal job done last week there; Gary arranged the courtesy car and repair was finished promptly as promised.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gary Gavin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Craig Rotter
Mar 01, 2017 -

Wantagh Mazda responded

Thank you for traveling the distance for our excellent service, Gene! We are so glad that you always have wonderful experiences at our dealership. Thank you for continuing to choose Wantagh Mazda for your service needs!

February 24, 2017

"Great experience "

- Mazda75

I needed emergency help with a tire. I was seen immediately and the work done was spot on. Overall, my experience was perfect and I give the whole team the highest recommendation.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gary Gavin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 27, 2017 -

Wantagh Mazda responded

That's so wonderful to hear that our team was able to take good care of you in a pinch with a tire. Our team works hard every day to be able to respond to situations like yours. Thank you for the great review!

January 29, 2017

"i had a wonderful visit at wantagh mazda"

- marc saperstein

I brougt my car in for an oil change this month and also to fix a flat tire and the wait was so fast both times great job Gary in service

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gary Gavin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 31, 2017 -

Wantagh Mazda responded

Thank you for the very kind words, Marc! Gary will be delighted to hear that he was a pleasure to work with. We are lucky to have him on our team. Please come back and see us for any of your future car needs!

January 22, 2017

"Great experience"

- Marc

Needed to bring in my 2011 Mazda CX9 for a recall/repair. The service department was able to provide a timely appointment. The repair was completed within 1 day. Professional, efficient and courteous service department. I would highly recommend Wantagh Mazda.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gary Gavin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 23, 2017 -

Wantagh Mazda responded

Marc, excellent to hear that Gary and our service team were able to help with your CX-9! Providing quality and efficient service is what we strive for here. Thanks for letting us know, come back any time!

December 29, 2016

"Great service department"

- jp629

I had a flat tire and called Mazda roadside assistance. They arrived within 30 minutes, I called the dealer and had no appointment, but the graciously took me in as an emergency. The tire was not repairable. Thank god I had the tire warranty. They got me a new tire, mounted it, checked all the other tires as well, I was out of there within an hour..! NO COST...This is "service" at it's best.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gary Gavin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 03, 2017 -

Wantagh Mazda responded

Thanks so much for the feedback! It was our please to help out and get you a new tire for your car. We appreciate you choosing Wantagh Mazda. We're always here to help!

November 30, 2016

"The Best Experience I Could Have Hoped For"

- Decor71

I live quite a distance from Wantagh. Three of the icons on my dashboard lit up. I called on a Monday to make an appointment. I was told the earliest appt. was for Wednesday. I told the person that I had friends available that day only that would be able to follow me in their car, in case my car broke down. I asked that they fix it at their earliest convenience. Much to my surprise and delight they called that day, late afternoon to tell me that my car was ready for pick up. It was fully repaired! The Service Department is great, fabulous, the best!

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Recommend Dealer
Yes
Employees Worked With
Eric
Dec 05, 2016 -

Wantagh Mazda responded

Thank you for your kind review, Decor71! We are so glad that our service team was able to get your car fixed up and back on the road as soon as possible. Thank you for driving the extra distance to visit us at Wantagh Mazda!

November 26, 2016

"Friendly, helpful service"

- Gloriaka

I brought my CX9 for some basic service and a problem. They had me out of there in an hour. Unfortunately several parts had to be ordered. I returned the next week. They were not able to fix the car quickly. I was offered a loaner. This worked out well for me as I had to pick up my husband a few hours later. My auto was finished at 3:30 PM. I picked my car up at 4:00PM. Everyone in the service department was courteous and helpful.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Jim Coyle
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 28, 2016 -

Wantagh Mazda responded

We are happy to hear that we were able to get you in and out quickly! Please let us know how we can help in the future!

October 17, 2016

"The best around"

- Daniel Farnum

I bought my car brand new from Wantagh Mazda over three years ago. The sales team was kind and helpful, and they did not try in any way to upsell me or force me into using their financing. It's nice to work with a dealership and not feel like you're getting the run-around. They had my car ready two days later with plates and registration all set up for me. Truly top-notch. As for their service it is just as superb. Their prices are reasonable, they are honest with their work, and they are very knowledgeable about the vehicles they service. They performed software updates to my car even at 90k+ miles at no charge. It's things like this that keep me coming back to Wantagh Mazda for service rather than going to a quick lube place or a different Mazda dealership. Wantagh's attention to detail and respect for their customers is second to none. I couldn't recommend a better group of people.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Chiari
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Coyle
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Gary Gavin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 18, 2016 -

Wantagh Mazda responded

Thank you for your taking the time to share your sales and service experiences with us, Daniel, and we truly appreciate your recommendation! We are so glad to hear you continue to enjoy your interactions with our team, and we look forward to seeing you again for all your future automotive needs!

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