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Wantagh Mazda - Service Center

Wantagh, NY

5.0
452 Reviews

452 Reviews of Wantagh Mazda - Service Center

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August 27, 2022

Had an emergency on a Saturday morning last minute was squeezed in. Craig Rotter went above and beyond Had my car back fixed plus oil changed in a couple of hrs Very satisfied More

by Kevinmoeller1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Wantagh Mazda responded

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

August 11, 2022

Super fast service super wonderful staff Had my car back within hours. thank you to all. More

by teebar109
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Wantagh Mazda responded

We appreciate you taking the time to let us know how our service department is doing! They will certainly be happy to hear your kind words. Please come back and see us for any of your future car needs!

August 07, 2022

Great service team! Craig and Zeeshan saved me so much money as my car wasn’t ready for the service I signed up for. They always put the customer first. Thank you!!! More

by loop123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Karim
Aug 08, 2022 -

Wantagh Mazda responded

This is wonderful to hear. Thank you for taking the time to leave us this great feedback, we appreciate you!

August 06, 2022

I went to Wantagh Mazda with a radio/lens issue in my car. Craig knew exactly what was going on with my car and ordered the part. There was some confusion over warranty coverage but he took care of it, a More

by Murph512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Wantagh Mazda responded

Thanks for your kind words for Craig! We're happy to hear he got this issue fixed quickly and easily for you. We appreciate your review.

August 05, 2022

What a pleasure dealing with your assistant service manager, Craig Rotter. Greeted with a smile and pleasant friendly conversation and then went right into helping me getting my car serviced. Patient a More

by patjengre
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vin Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Chiari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bonavita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Wantagh Mazda responded

We're so glad to hear Craig was able to make your service visit to enjoyable. Thank you for your review!

August 04, 2022

Craig Rotter & the entire Wantagh Mazda Service Team are the BEST! Craig is always attentive to his customers' needs - he listens to his clients' concerns and offers excellent feedback with never a hard-se More

by jtb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Wantagh Mazda responded

Wow, it's reviews like yours that keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience and for highlighting Craig Rotter who is a great asset to our team. Have a great day!

August 04, 2022

Craig from the service department was professional, patient, and understanding. Craig was responsive and kept me up to date on what was taking place while servicing my car. I have never had someone go More

by AG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Wantagh Mazda responded

Thanks for highlighting Craig, who helped make this such a great experience! We're glad to hear we delivered such a great service. If there's anything further we can do for you, we are happy to help!

August 03, 2022

Scheduling a service appointment is easy and service is helpful and prompt. Easiest dealership to. It and service your vehicle More

by Baileysfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Karim
Aug 04, 2022 -

Wantagh Mazda responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2022

Dropped in to Service today seeing that my remote key was not working for my 2017 Mazda3. I thought that I was going to be spending a couple of hundred $ on a new key since mine is 5 years old and I had jus More

by rnitzberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Wantagh Mazda responded

We're glad to hear you found our staff was knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit!

July 28, 2022

I've been using the service center for 4 years now (on my 2nd leased vehicle) . Always amazing service More

by xpinxbusterxjx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Wantagh Mazda responded

That is great to hear! Please let us know if there is ever anything we can do for you, have a great day!

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