Reason for Visit: Sales
I recommend this dealer: No
My Review of Warwick Dodge Corp:
I spoke to Billy T about a Renegade. He said he had it and could get the financing with Chrysler as he worked for them directly. When we got there he told us Chrysler wants us in a Grand Cherokee as the residuals are better and the Renegade was sold. I gave a $3,500 deposit. I signed papers, (some of which were blank), and gave an additional $505 for the 1st installment and DMV fees. We soon noticed it had too small an engine for such a large vehicle. Billy T said we should bring it back. We asked for the same vehicle, but with the next bigger engine. He said, try the Dodge Durango. When I said, I don’t want to pay more money, he said, you couldn’t go down in financing. I said I wouldn’t be able to reach the gas pedal. The pedals adjusted up and down. On the way back from the test drive it broke down. He said he had anther one exactly like it with the same options and same price in another color. The financing for this vehicle per month was $475. It was a 2004--not a 2005 like we test-drove. I said to him, “Are you giving us more off on this vehicle because it’s a year old?” He said “yes.” Again I signed blank papers and other papers. I saw there was a discount of $5,500--the standard Chrysler rebate for this vehicle. At home I found this site. Someone was complaining about Billy T and being overcharged $5,000. My friend called Chrysler who told him they would never dictate what vehicle a customer must buy and financing could go any which way. I looked at the paperwork for the Durango. TheMSRP was $36,705. The invoice said the price was $39,563. My friend called the dealer and spoke to Billy T's boss, Billy O. Billy O said we should come back the following Thursday and pick out the car we want. During this time we scrutinized the dealer papers. Here is a list: 1.Warwick’s Price: $39,563. - Sticker Price: $36,705.<br>2.Cash Deposit & rebates as shown by Warwick: $6,005. Cash Deposit & rebates that actually should be shown: $9,505.<br>3.A box was checked off that indicated the Durango was, “a driver education vehicle.” Everywhere else the “New” box is checked off.<br>4. This vehicle didn’t have adjusting pedals.<br>5.We received three pieces of paper. On each and every paper the figures are different. We cannot make heads or tails out of any of it. <br><br>We went back and saw Derek. He said he has one Jeep Grand Cherokee in stock. He said it would cost $43,000. He said the monthly payment would be $699. The sticker price was $42,310. After adding in other charges you can figure it costing about $45,600. Since the finance charge on the Durango was only 3.05% I went into my Loan Payments book and got the financing for seven years. Financing for seven years comes to $551.23 per month at 5%. However, we were on what Chrysler calls their, “Gold Plan Account.” You pay for 39 months and then a balloon payment at the end. This is done to get the monthly payments lower. When I told Derek the Durango was sold above sticker price and it was a used vehicle, he went into the back room and came back with Billy O. I told him the approximate figures on the Grand Cherokee. We complained about the price of the Durango. He said, “Well you signed these forms.” He refused to acknowledge that he did anything wrong, and he didn’t give us a chance to complain about anything else. When I told him I'm contacting the attorney general he said, “I know Eliot Spitzer well.” When we left we noticed 10 Grand Cherokees in their lot.
Was this review helpful to you? Yes | No