Reason for Visit: Sales (Used)
I recommend this dealer: Yes
My Review of Weatherford BMW:
I am a senior located in San Diego, CA and wanted a pre-owned BMW for my wife who’s 2005 MBZ CLK was coming off lease. As an avid internet shopper, I decided to scour the BMW dealer’s web sites in San Diego, Orange County, and Los Angeles County. I shop the internet for most buying decisions to maximize my time, energy, and reduce the cost of running around to find the right product at the right price with the right specifications, and finally to eliminate as many steps in the process as possible.
Most BMW web sites in the Southern California were not very robust nor the inventory current, therefore I decided to expand my search into the SF Bay area, Portland and Seattle. One dealer popped out to be the most interesting site-Weatherford BMW of Berkley, CA. They have a web site and staff well organized for internet sales. After a couple of emails and a personal phone call to Roberto Roy the internet sales manager, I zeroed in on two 2007 328i’s fully loaded factory demos that were well priced compared to other BMW dealers CPO cars.
On a Saturday morning, my wife and I drove to Berkley, spent the night, and met with Roberto on Sunday morning after breakfast. He had our first choice 328i ready to go, but my wife informed me the color was not to her liking, so we went through a list of other 2007 pre owned candidates which considered options, mileage, and colors. I really wanted a factory demo vs. a CPO for my wife because each was extremely well equipped with low mileage, and 3 years of warranty and maintenance left. Also, one thing that Weatherford also does as a policy is to fully disclose if any damage or paint work was ever done to its factory demo cars, so a buyer can make an informed decision.
After making our selection, Roberto Roy escalated the paperwork for the finance manager Jim Whittenburg. Jim was very respectful of our time since we were driving back to San Diego that very afternoon. We decided to finance our car with a San Diego credit union the next week upon returning home, but found it more desirable to call Jim back and do it through the dealership. He and his boss Kathleen Ingrim, made it quick, easy, and at very competitive with rates and a reasonable term.
I met a number of Weatherford support employees while at the dealership and found them very cheerful, helpful, and ready to assist in any way possible including the dealer prep guys and the delivery expert- Mike Pfling. The dealership has the largest selection of BMW’s of any dealership I have visited in the country, and many of their inventory of cars are kept indoors and out of the elements.
Before making the long drive to Weatherford BMW from San Diego, I read some of the on-line blogs that were not especially complementary to the dealership. My wife and I decided that people who have had negative experience are more likely to post a negative comment vs. one who has had a positive experience, so we made the trip, and we are glad we did. Roberto Roy could not have been more professional, before and after the sale. I learned the dealership sells more than 300 cars per month and is in the top 3 dealers on the West Coast so their words and their music must go together. They sure did for us!
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