I called and spoke to Olivia Heathcock, told her I was looking for a car because my car had been totaled. I told her what I was looking for and within days she called for me to come in and look at a car, which I purchased! This is my second time working with her, and both times was a great experience. This is my third car from West Broad Honda. Conrad Irons was the finance person with the last two and he was also great and got me a great deal. He went over all paperwork in detail. I would refer anyone I know that was looking for a car to contact either of them!