My experience at West Broad Honda exceeded my expectations. Every staff member I encountered was friendly, courteous and professional. I wavered back and forth between two vehicles, my salesperson Olivia was extremely patient and answered all of my questions which helped me to finalize my decision. The auto financing process was smooth and efficient. The salesperson and finance manager partnered incredibly well, resulting in a seamless process. I was in and out the door within a few hours, from start to finish. I delayed picking up my newly purchased vehicle until the following evening due to my work schedule, and Olivia waited for me almost until closing time. You just don’t see this level of customer service anymore. I had an exceptional experience and would recommend West Broad Honda to anyone looking to purchase a vehicle.