Went to this dealership because they advertised a used 2011 VW Tiguan SEL on their website, I wanted this exact car.
After e-mail tag over the weekend I drove, negotiated, and purchased this vehicle Tuesday May 28th 2013
Joe "business" Mceachin was the sales internet manager I delt with, I also equally delt and finalized the deal with Beth Hollis
the general manager, all is well or so I thaught..... A full tank of gas was negotiated, but on my drive home I notice that they have forgotten to fill it up. Then I get home and started thinking...... then I started reading up and I realized that WEST HERR had actually sold me a VW SE model and not an SEL model as my paperwork and sales rep and their internet ad had explained
Wait a minute I paid for an SEL trim level falsly advertised, and got only an SE I'm missing, power seats, backup camera, memory seats, and leather seats, and I'm missing dual zone climate control
I went right back up there and I was MAD they offered a paltry sum to make up the difference, nowhere near the Edmunds difference in these trim levels
These guys are shysters, they pulled a classic bait and switch , now they will not make me whole.
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Joe Mceachin, Bethann Hollis