As a return West Herr customer, I received the type of service that I've come to expect. I came in and stated what I was looking for and they helped me to match my needs. No pressure and very accommodating.
Having had my car totaled by a deer and not time to waste in having a vehicle. Kristen Lawrence took me in as a walk in at 8am and with outstanding customer service and team work along side of Chistine Cornwell they both showed high standards and efficiency as I walked out with my car by 3pm when I needed to be at work by 4pm. West Herr backs up their word in quality and highest level of customer service!!!!!!! Hands down true quality.
My first experience with a car dealership made be a bit nervous. Thanks to having the best sales rep Kristen Lawrence it made my experience alot smoother than i thought it might be. Sh was there every step of the way and to this day she helps with any questions or concerns i may have. I would definitely recommend this place to anyone in the market for a vehicle. Go in and ask for Kristen, shes great.
Pat Mangan brings me back with every lease !
Outstanding service dept too!
Pat took his time in helping with paperwork at lease signing.
Very knowledgeable about my car and my needs in selecting this car!
Highly recommend this dealership and especially Pat!!!