I highly recommend this dealership, and it is only by chance that we bought our car elsewhere. (Looking for highly specific used vehicle and in a hurry, as it turned out.) From the bright, well-organized, clean showroom to the friendly and efficient staff, our experience at West Herr Toyota of Williamsville was great. In particular, our experience with George Cannon was outstanding. He was smart, knowledgeable, honest, and articulate. We never felt pressure of any kind--pressure is a complete turnoff for me in a car sales situation--and George was endlessly patient in trying to answer all our questions and search for vehicles, driving us to a different lot and even fetching a car from a distant lot. We would have been very happy to do business with George and this dealership, and we would recommend West Herr Toyota of Williamsville (and George Cannon) to friends.