Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Pedro Segura and Fausto Gonzalez
My Review of Westchester Toyota/Scion:
When my wife and I entered Westchester Toyota, we were greeted by a very friendly Mr. Pedro Segura who introduced himself and listen attentively to our concerns and needs. Mr. Segura answered all of the questions we had about the Highlander and the Sienna. He proceeded to show both vehicles and point out the advantages and disadvantages they both presented for our family of 5. We went for a test drive in both vehicles and even though we loved them both, we decided the Sienna was the way to go. After going over the different models, with the assistance of Fausto Gonzalez, the Sales Manager, who by the way gave us a price we found to be very reasonable, we decided for the XLE model. The color my wife wanted was not available right away, but Mr. Gonzales promised we could have it within a week. (We had to wait only 2 days!!!) Kudos to Fausto!!!
The delivery process was a breeze and we were out of the dealership driving our new Sienna in just over an hour.
We had bought cars before, always with a lot of haggling and back and forth. None of that with these people!!
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