Western Slope Chrysler Plymth

Reason for Visit: Sales

I recommend this dealer: No

My Review of Western Slope Chrysler Plymth:
DATE: January 4, 2005<br><br><br><br>We were looking at used cars just before New Years and found one we liked, on your lot, a 1997 Buick LeSabre Custom, Sedan, VIN #1G4HP52K0VH568103. We returned first thing Monday 12/3/05 and spent a couple of hours checking it out. We took it to a mechanic and drove it around. When we came back, we were ready to write a check for the car, when the sales manager told us it was sold. He said it had been bought and paid for over the holiday. Why didn&#8217;t the salesman, Benjamin Higgs, know the car had already been sold before we spent all that time. Of coarse it was a nice car and a good deal that&#8217;s why we were interested. . The salesman Ben was very apologetic and we do not blame him in any way it was his manager that told him it was sold.<br><br> I cannot believe you do not have better communication in your organization. What a disappointment for us and not a very good way to run a business.<br><br>In the past we have owned two Chrysler&#8217;s and a Dodge Caravan. We have always had our cars serviced at the dealer and have been happy, until recently. I do not appreciate being treated like a second class citizen as we were treated recently by your service department. We had a brake problem with the Caravan and got the run around to the tune of several hundred dollars only to be told the problem was not fixed.<br><br>In light of the problems with your dealership; I doubt we will be buying another car from you, in the future. <br><br>

Was this review helpful to you? Yes | No