Weymouth Honda

Reason for Visit: Service

I recommend this dealer: No

My Review of Weymouth Honda:
I have Honda accord, I am new for car maintenance related work.
On Saturday (July 21, 2007) morning, I left my car inside service room at Weymouth Honda for servicing.
I discussed with CARL BELLU (Service Advisor). He is rude, he just talk money nothing else.

They did work well but when I come back to pick up car on Monday(evening), there was big dent on above front passenger wheel, deep scratch on cylinder of same wheel and light scratches on right side doors.

I informed to CARL BELLU and one more manager but they said dent was already there.

I asked them that if dent was there then you must have documented it and you must have video surveillance.
They said they don’t have both and they remember that dent was already.

I don’t know who has done this. If they don’t then somebody hit & run in parking itself. But in that case again they are responsible because my car was in their custody.

They also said that you can lodge complaint to anybody if you want. Then I called up to Honda Company itself on 800-999-1009. They noted down my complaint carefully, I got my case number: N012007072500318 and then BRUCE had talk with these Weymouth people again but still result was nil.

I don’t have time to lodge complaint to small claim courts.

I am new that’s why I went to authorized dealer so that I can rely on him blindly.
And authorized dealer behave like this with customers???.
I am very very upset that they didn’t accept their fault. Now I have started to take service of unauthorized auto repair shop and those are more reliable because they get work by good service not by company name.

I request you guys please get documented your car condition before leaving for servicing.

Before taking my car, I have taken photographs it in parking.
If anybody don’t believe and have objection, he can contact me. My details are
Name: Vikram Gehlot
Email: vgehlot@hotmail.com


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Reason for Visit: Service

I recommend this dealer: No

My Review of Weymouth Honda:
I never encountered unfriendly atmosphere as Weymouth Honda. They are rude, unfriendly and just plain ignorant. My Honda died on me en route from the Cape. The closest Honda Dealership was them. Their conduct is poor. They don't allow you to speak w/managers. All answers give nis "I don't know." They don't give any direct answer or approximate time it would take to repair. Again, everything is "i don't know!" Their tone of voice is very sarcastic. Even customer service reps are unfriendly. All of them need to be trained for customer curosity. Please whatever you do don't go to them, unless it's absolute must. In my case it was. I would NEVER refer them to anyone!!!!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Weymouth Honda:
I never encountered unfriendly atmosphere as Weymouth Honda. They are rude, unfriendly and just plain ignorant. My Honda died on me en route from the Cape. The closest Honda Dealership was them. Their conduct is poor. They don't allow you to speak w/managers. All answers give nis "I don't know." They don't give any direct answer or approximate time it would take to repair. Again, everything is "i don't know!" Their tone of voice is very sarcastic. Even customer service reps are unfriendly. All of them need to be trained for customer curosity. Please whatever you do don't go to them, unless it's absolute must. In my case it was. I would NEVER refer them to anyone!!!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Weymouth Honda:
Weymouth just doesn't get it!!!....going there for service has never been an enjoyable experience. They are not very friendly and their facility is sub-par compaired to other Honda dealerships. They need to stop pinching pennies and focus on the customer.

Hey Weymouth Honda....just because there is no competition around with other Honda dealers doesn't mean you have to represent a below-the-standard kind of dealership.

I love Honda...just not Weymouth Honda!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Weymouth Honda:
Had almost given up on buying what would be our 4th Honda. All other dealerships played games with us on price and availability.

Called Ralph because we had bought from him before........glad we did.

No Games.........best prices on the CRV EX we wanted in the color we wanted.

In the few days it took for him to trade for a White one from another dealership, we were headed home very happy with our purchase.

I HIGHLY RECOMMEND !!!!!

Thanks Ralph.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Weymouth Honda:
Had to have my car repaired. They quoted me a price so I agreed to have the car repaired. When I went to pick up the car, they did not do all of the repair. They wanted me to pay an additional fee to complete the repair. I told them that the repair that needs to be completed was including in the original quote. However, the service manager and owner refuse to complete the repair without me paying an additional fee. This dealership is very aggressive about money and try to squeez off of you whatever they can. Also, on several occassions I took my car to have an oil change, which includes topping off fluids and putting air in the tires. The failed to top the fluids or put air in my tires. This was done more than once. I would stay away from this dealer.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Weymouth Honda:
this without a doubt was the best buying experience I ever had. I was recomended by a friend of mine after going to Boch Honda ( who was the worst dealer I ever went to) and Clair Honda who was just rude. If you just want to deal with someone who was very up front with me and was honest about pricing and had more brains then the two other people I spoke to at the other two dealerships I would highly recommend Weymouth Honda.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Weymouth Honda:
I bought my 98 Accord there and brought it there for the service up until the last visit last year. Although the service was good to that point, the last time I brought my car there they could not figure out what was wrong with the car until the second visit. Then it turns out it was the converter. They gave me a quote of about $500. When I picked up my car the radio presets were all set to different stations. Now, there are 12 presets on this radio and someone took the time to set them all to something else. What a waste of my time and it just left a very bad feeling.
I took the car to a local shop for the converter and saved $250. The service lady called me asking how my service went and if I was satisfied with the service. I said no and she immediately said I'd have to talk to the service manager and hung up.
Overall the service started out good and then went down hill. Sad how a good dealer like this lets the little things damage their reputation.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Weymouth Honda:
I've been "shopping" the past week, mostly through email, and between 7 or 8 dealers. When I called Weymouth Honda, Sarah quoted me the lowest price of all, and without any haggling (which I dread). They did not have the color I wanted, but said they would trade for one, and should get it in a couple of days. Other dealers said that I could not get the price they quoted if the car was not from their lot.

I went after work, signed the papers. The finance person asked if I wanted a remote starter or Lo-Jack. I politely declined and she did not push it, or any other accessories. The whole experience took about a half an hour.

Currently, I have my fingers crossed, hoping they find the car soon, and that I get a favorable finance rate.

I probably should have waited until I have the car in hand before I rated this dealer, but I wanted to express my satisfaction, insofar. I will definitely follow up when they deliver the car.


Well, five days later, we went to pick up the car. It took about an hour to sign the paperwork and we were out the door! Everything went smoothly, and everyone was professional. The only thing not done was the inspection sticker, but that was probably because we arrived late in the day and the garage had closed, so they gave us a voucher.

Thank you Weymouth Honda!

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