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Whitaker Buick GMC - Service Center

Forest Lake, MN

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12 Reviews

12 Reviews of Whitaker Buick GMC - Service Center

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November 23, 2023

Very prompt and friendly service for oil change and tire rotation. Review of details for tire pressure. More

by kwelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Hoffbeck, Service Advisor
November 08, 2023

Great service and explanation of everything done. Completed before the time given. Well Done team!! More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hoffbeck
December 08, 2021

Thank you for alerting us to a maintenance item that needed attention at our last oil change appointment. Avoiding disaster on the road is a blessing! More

by SusBryMar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Husom, Eric Christenson
October 27, 2021

Eric Pratt in service and the gentleman in parts provided excellent service as usual. Went in for oil change and tire rotation and found an issue with a small part that fastens the gas tank fill tube. It was More

by Westhomsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Pratt
October 07, 2021

Same great service. All the folks are friendly and happy to help. Highly recommend the service department. More

by sammieann55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Husom
September 15, 2021

Great service as always. Adam has always taken good care of my car issues and given me follow up advice More

by Rust81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Eric Christenson
February 18, 2016

Great service on my Suburban 2014 I called on Friday morning with my non-start issue. I was impressed I was able to get in on short notice. Eric had me drop it off and gave me a loan More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Mike
February 01, 2016

Excellent service always The staff are always helpful & very curtious, there always on time or earlier then promised when servicing my car, If I have questions they always hav More

by Ryoung80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
They all are great!!!!
January 30, 2016

"The Best" Whitaker has been taking care of our Saturn for over three years. The entire staff from service writers to mechanics to salespeople to receptionists, More

by ustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everybody there
February 18, 2014

Took in our 2010 Buick LaCrosse for "Service Rear Axle" indicator light. Was low clutch fluid. They added half quart of fluid and charged us $320. More

by mjufrontiernetnet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony
Feb 18, 2014 -

mjufrontiernetnet responded

FOLLOW UP: Whitaker was (VERY) quick to respond to my review. The did take some time to explain the process of trouble-shooting. They gave an additional 10% discount so total ended up being $285. They were working from same TSB I had found on-line (TSB PI-0703-B). I am still troubled why any work on sealed clutch assembly would not be covered under the powertrain warranty -- but apparently it was not.

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