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White River Toyota - Service Center

White River Jct, VT

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931 Reviews

931 Reviews of White River Toyota - Service Center

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May 28, 2023

I had a legitimate defective wheel on my 2022 Rav 4. They came up with one ridiculous hoop after another that I was supposed to jump through in my quest to get a new wheel under warranty. I finally ga More

by ronwillobee3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ
May 30, 2023 -

White River Toyota responded

Ron, Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with our team was anything less than perfect. We would appreciate the opportunity to discuss your experience in greater detail, so that we may better serve our customers in the future. With that in mind, we would like to invite you to contact our service director, TJ Towne. He can be reached directly at (802) 299-2861, Thank you again for your feedback, and we look forward to hearing from you

January 22, 2023

Julia is always so helpful anytime I come in I request her! It’s always a pleasure seeing Oakley he really is awesome!! Dana also is extremely helpful along with Kimberli! Purchased my truck at Irwin and More

by Beanmachiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Raney, Julia O'Brien
Jan 23, 2023 -

White River Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for Julia and our team! We are so glad to hear that you have enjoyed working with them to care for your Tacoma, and we look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

December 15, 2022

I was in a pinch before traveling for a 2 week vacation. I came in 15 minutes before closing and looking for some help with a tonneau cover for the back of my truck and needed assistance immediately. Jon ju More

by nmcmahon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Severance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon O'Hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith in Service
Dec 16, 2022 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad that Jon and our team were able to help get your truck ready for your vacation! Safe travels and enjoy your trip!

December 28, 2021

Honest efficient kind service to address my repair and purchase needs - every time - thank you to Marty Kelly David and Julia! More

by Drescher8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Morrissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia O'Brien, David Poginy
Dec 29, 2021 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you and your family have made White River Toyota your dealership of choice, and we look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 01, 2021

From the minute I got there I was taken care of and was From the minute I got there I was taken care of and was happy with the service writer Kim. She was very informative and took the time to answer any q More

by Dean Stroffolino 57Dean Stroffolino 57@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

White River Toyota responded

Dean, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Kim, and that your visit to our service department went smoothly! We look forward to seeing you again when it's time for your Prius' next scheduled maintenance visit, Until then, safe travels!

June 24, 2021

David Bennett is awesome, he is always looking out for what I want in a vehicle. The service and attention is second to none! More

by phyllis.a.barrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Raney
Jun 25, 2021 -

White River Toyota responded

Phyllis, Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with Dave, and we look forward to seeing you again in the future! Until then, safe travels!

June 11, 2021

Kim has been very professional. A true assit too me, keeps you up to date on work being done. A truly remarkable employee. Thank you More

by Lee Schweizer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

White River Toyota responded

Lee, Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with Kim to keep your vehicle in peak condition, and we look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

June 04, 2021

Julie was super helpful, in getting service scheduled, rental and communication on items. Now if she could make it so I don't have to leave my house, that would be perfect :) Doug More

by Doug-Lebanon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julia O'Brien
Jun 07, 2021 -

White River Toyota responded

Doug, Thank you for taking the time to share your feedback - We are so glad to hear that Julia was able to make sure that your service appointment went smoothly! We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

January 12, 2021

Excellent Service very fast with the process nice people I felt no pressure and that they listen to what I was looking for, I would highly recommend to anyone who is looking for a vehicle to see them, and a More

by H.bott21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ryll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Snavely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Sheldon to shop for your new Toyota, and that he was able to find the perfect Tacoma for your family! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

December 07, 2020

Very prompt, accurate, friendly and professional. Easy to make appointment. On time, easy location, ample parking spaces. Definitely recommend everyone. Peace of mind. Location is very clean. More

by californiact
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia O'Brien
Dec 07, 2020 -

White River Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with our staff, and that your visit to our service department went smoothly! We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

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