Read Reviews Wickstrom Ford Lincoln

Wickstrom Ford Lincoln

Wickstrom Ford Lincoln

600 West Northwest Highway
Barrington, Illinois 60010


(847) 381-8850

Wickstrom Ford Lincoln
Manufacturers: Ford, Lincoln

Write a ReviewWrite a Review

  • Customer Service:

    4.6
  • Quality of Work:

    4.6
  • Friendliness:

    4.7
  • Overall Experience:

    4.5
  • Pricing:

    4.8

24-Month Rating

based on 19 reviews

4.6

4.6 out of 5

51 lifetime reviews

Wickstrom Ford Lincoln

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Moparscatpack1
5/9/2013 2:11:22 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Richard wickstrom
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.4

My Review Of Wickstrom Ford Lincoln :

They damaged my wheels putting tires on and won't stand behind their work.
I had to get the police involved to get my truck out of the shop.
And now they won't give me there insurance info so I am forced to hire a attorney.
The entire dealership is a joke from service to the owner.
Beware of them con artists

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bellablue29
4/30/2013 4:38:12 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Todd
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wickstrom Ford Lincoln :

Buying a new car at Wickstrom was a unique and enjoyable experience. Todd and his staff provided a pressure-free, relaxed environment. They took the time to answer questions and were very knowledgeable. Negotiations were at a minimum and at no time did I feel pressured to make a decision. Wickstrom's service department, as well as the sales staff, are always courteous and a pleasure to do business with.

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l147
4/23/2013 8:48:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wickstrom Ford Lincoln :

If you had a poor experience purchasing a new car or you cringe at the thought of the new car purchasing experience, you must visit Wickstrom Ford. In each of my last six purchases, Wickstrom has exceeded my expectations with outstanding value and exceptional customer service. Brian and Joe have not only been outstanding to deal with, but we've also had a laugh or two along the way. I'd like everyone to know that these guys stand behind their product and deliver 5 star service!

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janrrogers
4/23/2013 11:24:35 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steven Dolinajec
Aaron Grassel
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Wickstrom Ford Lincoln :

Very nice dealership. Very clean and friendly to the customer. Always told what was going on. Helped me when a different Ford dealer would not. I bought my Ford here new and will do so again when the time comes. Thank you.

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JimStewart
4/23/2013 7:54:32 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve Dolinajec
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wickstrom Ford Lincoln :

Steve took Great care of us. Found the exact car we were looking for and made the entire process seamless. I Highly recommend doing all you vehicle shopping and service at Wickstrom!

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csherman47
4/22/2013 11:20:49 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Adam Grubb in Sales
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wickstrom Ford Lincoln :

Friendly, knowledgeable, professional. Great sense of humor! Found a car that was perfect for me in a very short amount of time. Was able to close deal in one evening. RECOMMEND THIS DEALER!

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batznratz
4/22/2013 4:08:27 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Todd Prestage
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wickstrom Ford Lincoln :

Always a great experience. Friendly, helpful and goes the extra mile unlike other dealerships. I always have my vehicles serviced here. Todd gave us a stress free experience when buying our Focus!

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Brie881
2/5/2013 8:02:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris
Joe
and Todd
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wickstrom Ford Lincoln :

What stared off as a mess of a day turned into me loving this dealership. I purchased a used 2008 Navigator brought it home and the next morning it didn't start. I called them up ready for a fight and they were so nice I couldn't couldn't be mad. They fixed it on there dime the same day, paid for towing and drove it back to my house after hours. They were so kind and accommodating I would send all my friends and family to them. Thank you for everything Wickstrom.

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Mr. H
10/3/2012 11:57:23 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eugene Hernandez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wickstrom Ford Lincoln :

I have recently just purchased a car from Wickstrom and was very pleased with the entire transaction. I was greeted by the salesman, Eugene Hernandez, who I dealt with the entire time. He was extremely professional and I felt comfortable the whole time and did not feel as if he was rushing me in order to simply make a sale (unlike most dealers/salesmen). He showed me several vehicles and did not pressure me. I was very satisfied with Eugene's service and am definitely looking forward to going back to him for my future purchases. Car dealers need more salesmen like Eugene.

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michael.perry.18
9/30/2012 4:01:02 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eugene Hernandez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wickstrom Ford Lincoln :

I bought a used 2007 Honda civic te car was priced great!! Eugene was very nice and friendly and just fun to talk about with cars and everyone there just made the buying experience good and relaxing!!!

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