Reason for Visit: Service
I recommend this dealer: No
My Review of Wiesner-Huntsville Pontiac:
Service generally is flawed.
ALIGNMENT: A pull-to-the-right was blamed on tires, rather than alignment. I complained for months. My steering wheel was off-center as well. Local Firestone dealer did the alignment within 15 minutes and the truck has been running staight and true ever since.
Incredible shudder when pressing on brake pedal. Service department did a test drive, even saying "I wish my personal truck braked this good." Claimed the shudder wasn't present. Took to another GM dealer 3 hours away in North Dallas (Van). That dealer replaced the rotors and pads, said I had bad run-out or something. I was in and out within two hours. This truck has braked perfectly ever since.
Oil change: after having an oil change done, it was over-filled. I took it back and they drained some out.
Oil change: charged for an oil change that was never done. Service department apologized and changed the oil at no charge.
Alternator died. Alternator replaced under warranty. I asked if battery was OK. They said the battery was not damaged. The battery died a week later. I replaced the battery. Weisner's denied the battery was part of the claim.
SERVICE 4WD warning light: Weisners said I had to leave it over night. I did. Checked on the truck a day later. Said I still had to leave it overnigh---again. Turns out the 4WD module (under dash) was on backorder. I could have driven the truck while the part was on order. Instead, I had to drive a rental why my truck just sat and sat.
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