I had to bring my car there three times to get it repair on a recall. Each time no one told me I will have to bring it back, because they didn't have all its parts. This is very time consuming for me.
The body shop did not fix what I bought my car there to be repaired for. Which is my front windshield wiper. Now I have to bring it back.
the people there were very knowledgeable about my vehicle ,fixed what was wrong very quickly while updating me along the way of progress made. i will definitely use them for all my vehicle repair needs
I had a very positive experience at Wilkins GMC. Rob Reisman was very professional and went out of his way to help me find the SUV I was searching for in a very limited time frame. When he found the truck that had everything except the navigation which is imperative to my job as a REALTOR he assured me I could get it installed quickly. He was right, and they gave me a rental car until my navigation was installed. I would definitely recommend Rob and Wilkins to other friends and family looking for a new ride!
No matter who I talk to in service, they are rude and condescending. I've taken my Envoy there over the past 10 years, and this had been the case with just about everyone I have ever dealt with. Therefore I will never buy from that dealership, mor will I ever buy a GMC.
Fred Martin at Wilkins Buick went over and beyond customer service to help me finance my vehicle in my budget .. Everyone at wilkens Buick was very nice and helpful and made me feel comfortable I love my Buick veranda . Any one looking to purchase a vehicle go to wilkens Buick
We are very excited about our new truck and pleased with the quality of service we received in this dealership. We knew what we wanted and it's good to walk in a dealer not feeling pressured. Our first time in this dealership and hopefully it won't be the last!